Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our team. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. This role requires a minimum of 1 year retail management experience.

Hourly: $18.50 to $26.48 per hour. Our retail sales associates can earn up to 8% on transactions, which could average an additional $5.49 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access is available from the 2nd day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months of active, full-time service; additional weeks after one year and after each anniversary date; 120 hours after five years.
• Sick/Personal time: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts from day one.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Store Manager Trainee is accountable for day-to-day store operations and promoting a positive, productive environment. You will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment.

Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. You will commit to the company’s asset protection program, promote our business, and target new customer acquisitions. Employees work with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company channels.
• Open and close the store, count cash drawers and merchandise, and follow procedures to protect assets.
• Maintain asset protection through inventory control, safety procedures, documentation, and securing loans.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and self-development training.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Stay up-to-date on product knowledge.
• Assist as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or retrieve items from exterior storage.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability…