Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our team. $14.00 to $18.00 per hour with an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.66 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open 9AM–6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above the hourly base rate.
• Vacation: one week of paid vacation after six months of service; after one year an additional week; after five years 120 hours; additional vacation accrual thereafter in accordance with state/local requirements.
• Sick/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5) with accruals per state/local requirements; 24 hours after five years.
• Employee discounts from first day of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to First Cash Pet Insurance.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the store team to ensure customer service on both the lending and retail sides of the business. The role greets, engages, and assists customers with sales, loans, and other transactions, and helps with inquiries and problem resolution. Associates work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The position offers an hourly wage plus commission based on productivity. Actual pay varies by location, qualifications, and experience.

• Greets and interacts with customers to build rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and merchandise displayed.
• Executes sales and loan transactions in accordance with policies and regulatory requirements.
• Handles cash and negotiable items per policies.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using communication tools.
• Works with all employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, lifting.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist a customer outside the building or retrieve products stored externally.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Must be able to work a flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2–8% commission, based on gross profit of personal performance. Applicants receive more details during the interview process.

Note:

This description is not…