Austin ; Bee Cave Bkyrd HG - Customer Service Rep - Part-Time

Austin 21 (Bee Cave) Texas Backyard HG - Customer Service Rep - Part-Time

Join H-E-B as a Customer Service Representative in our Texas Backyard HG store. We seek energetic, motivated Partners who love making our customers feel welcome. No matter your background, we welcome you to join our People-first community.

• Stock and rotate items as needed.
• Assist with inventory control; load, unload, and move product.
• Organize, clean, and prepare the back area for the night crew and incoming trucks.
• Organize merchandise on pallets to make the department presentable.
• Ensure integrity of shelf tags and signage; create or prepare signage as needed.
• Maintain standards in shrink, safety, inventory control, and sanitation.
• Check shipments for out‑of‑date and damaged product to ensure freshness and quality.
• Build, stock, maintain, and take down store displays.
• Perform duties of Customer Service Assistant as needed.

• Provide superior customer service.
• Answer customer questions regarding products and assist them with selections; help customers locate store merchandise.

• Merchandise product effectively.
• Use suggestive selling techniques to meet customer needs and build department sales.

• Cleans and sanitizes sales floor, display cases, prep areas, and equipment.
• Properly handles and maintains the operation of all equipment.
• Complies with departmental SOPs and store operating procedures.

• Beauty
  :
  Knowledge of beauty and cosmetic aids.
• Drugstore / General Merchandise
  :
  Prepares tags and signs as needed.
• Grocery
  :
  Organizes, cleans, and prepares back area for the night crew and incoming trucks; prepares tags and signs.
• Texas Backyard
  :
  Passion for outdoors; ability to complete Green Thumb training (H-E-B internal training).
• Entertainment
  :
  Knowledge in the audio/video field; specialty products, movies, music, electronics, and video games.

• Minimum age 18 (mandatory).
• High school diploma or equivalent.
• Completion of Company Orientation and Safety Training (upon hire).

• Strong customer service skills.
• Communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.
• Ability to function in a fast‑paced, retail environment with detailed and precise tasks.
• Work with customers, staying attentive to their needs.

• Benign:
  Constantly reach at waist, grasp; frequently stand, walk; occasionally sit, reach overhead, bend, squat, kneel, climb stairs, climb ladders, twist; occasionally exposed to cold, loud noise, and wet conditions.
• Drugstore/General Merchandise:
  Demonstrate the ability to lift 55 lbs, manage in excess of 65 lbs.
• Grocery:
  Demonstrate the ability to lift 65 lbs, manage in excess of 135 lbs.
• Texas Backyard:
  Demonstrate the ability to lift 65 lbs, manage in excess of 65 lbs.
• Healthy Living:
  Must be able to lift 50 lbs, manage in excess of 50 lbs; often exposed to cold, loud noise, and wet conditions.

Seniority level:
Entry level

Employment type:

Part‑time

Job function:
Other

Industry: Retail