Area Sales Manager

Job Title

Area Retail Sales Manager – Go! Stores

Hourly

Director of Retail Sales

Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, , NIQUEA.D, Snoozimals and Tiny Headed Kingdom.

We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year‑round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers.

Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit

• Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
• Integrity and transparency: How we show up in everything we do matters to us.
• Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
• Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.

The Area Sales Manager is responsible for driving sales and managing total operations in a retail store environment and territory. This role will manage various retail operations. Must be an excellent leader with abilities to operate and manage various stores. Goal is to ensure stores will meet and exceed sales expectations. Manager must create an engaging and fun experience for our customers and a challenging and rewarding opportunity for our associates.

Successful managers are interactive, KPI driven, high energy, and consumer focused.

• If any deficiencies are found, work closely with management and staff to clearly outline
• Serve as a resource for Store Managers (SM) and have accountability with their success
• Clearly communicate sales and KPI goals and report results daily
• Must be skilled in leadership, coaching and training, sales generation, and strategic planning
• Work with SM on customer service, communication, conflict resolution, business acumen, time‑management
• Report to senior executives on progress and issues and assist upper management in business decisions
• Address problem areas and assist store manager in developing a plan of action to correct the problem in a timely manner

• Practice Active Selling
• Monitor sales on a daily basis and meet daily with store managers to review sales reports
• Manage cost and labor by reviewing schedules and inventory
• Visit stores and evaluate operations, cleanliness and efficiency of each area

• Hold team accountable for results
• Recruit, hire and train & train new managers in their direct area
• Facilitate teamwork, active engagement and regulate team meeting
• Performance evaluations and metrics
• Monitoring the performance of personnel and provide coaching and feedback as needed
  
  Talent management
• Work with HR with all employee relations, disciplinary issues and terminations

• Be absolutely accountable for cash handling and deposits
• Assist with the building and break down of kiosk and in line location
• Protect inventory by maintaining appropriate receiving, markdown, and POS processes
• Assist Loss Prevention with shrinkage/ cash losses that may occur in stores
• Assist and communicate to Managers in seasonal locations the policies and processes
• Must have experience and be proficient in general retail software
• Travel over 50% during 4th quarter

Qualifications/Basic

Job Requirements:

• Proven successful experience as a retail senior manager with sales focus
• 3+ years of retail experience / management experience
• Proven ability to drives sales
• Create a customer focus environment
• Excellent problem‑solving abilities
• Strong organizational and strong leadership skills
• Exceptional communication and interpersonal skills
• Enthusiasm about being an impactful and innovative leader
• Self‑motiv…