General Manager - Hill Galleria

General Manager - Hill Country Galleria (Banana Republic)

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high‑quality, expertly crafted collections that inspire and enrich life’s journeys. Founded in 1978 in San Francisco, the brand continues to evolve its heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

As the General Manager, you will lead the team to deliver a profitable store business plan. You are responsible for ensuring the store achieves all key metrics, exceeds goals, and embodies the brand vision in every customer interaction. Your influence spans Customer Operations, Merchandising, Product Operations, and talent development, driving profitable sales growth and delivering a best‑in‑class customer experience.

• Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations in support of the P&L.
• Build highly productive teams through sourcing, selecting, and developing people.
• Accountable for team performance through coaching and feedback.
• Teach and train to build capabilities.
• Lead the implementation and execution of all Standard Operating Procedures and initiatives.
• Create an inclusive environment.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Represent the brand and understand the competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Strong communication skills with customers and employees.
• Ability to navigate the sales floor, stock room, and office; work with chemicals; lift or carry up to 30 lbs.
• Flexible with a schedule that may include nights, weekends, and holidays.
• Willingness to travel as required.
• Business acumen skills.
• Established time‑management, planning, and prioritization skills.

• Merchandise discount: 50% off regular‑priced merchandise at Old Nation, Gap, Banana Republic, and Athleta; 30% off at Outlet for all employees.
• Competitive Paid Time Off plan.
• Opportunity to volunteer up to five “on‑the‑clock” hours each month at a charity of your choice.
• Extensive 401(k) plan with company matching up to 4% of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Additional benefits available for eligible employees.

Gap Inc. is an equal‑opportunity employer committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, making employment decisions without regard to any protected status. We have received numerous awards for our commitment to equality and continue to foster a diverse and inclusive environment of belonging.