Catering Driver

Job Description

Chi'Lantro Catering Drivers possess our Core Values of Dedication, Authenticity, Resilience and Thankfulness.

The Catering Driver is a store Crew Member but also a brand ambassador of Chi’Lantro whose main focus is on creating the ultimate client experience by delivering and setting up catering. The Catering Driver at Chi’Lantro plays a crucial role in ensuring the seamless execution of our catering services. They are responsible for delivering food orders to various locations promptly and professionally.

They are reliable, customer-focused and have a strong commitment to food safety, cleanliness, and timely service.

Who We are Looking For

• Dedication - We are passionate about our Core Focus and committed to providing the "Southern Hospitality" experience to our customers, team members, and our communities.
• Authenticity - We believe in open, honest, and thoughtful communication where we can express our emotions freely and clearly to always improve our relationships with each other.
• Resilience - We believe in building a strong culture that is founded on positivity, trust, and accountability.
• Thankfulness - Each moment we breathe is a gift, so we remember to celebrate both the big and small wins and have fun.

• $15 per hour guaranteed
• Share in store's tip pool
• Delivery stipend of $20/delivery
• Flexible schedule
• Part time and full time opportunities
• Free Chi’Lantro shift meals
• Health insurance eligibility
• Opportunities for professional and personal growth

• Complete Crew Member training to understand store operations and menu knowledge.
• Assist the team at store level when needed.
• Complete Driver training to understand catering operations and driver expectations.
• Coordinate with the General Manager to accept and pick up orders for stores to deliver.
• Follow established delivery schedules and maintain timely deliveries.
• Communicate with the Managers on Duty or Catering Department to alert them of potential problems with orders; for example, late delivery, missing items, incorrect orders.
• Check address ahead of time to ensure a timely delivery.
• Double check order with packslip prior to departure to prevent missing/incorrect items and check order upon arrival at destination.
• Have a backup “emergency stock” of catering necessities.
• Deliver and set up the catering order.
• Follow proper food safety and handling procedures to maintain the quality and integrity of catering orders during transit.
• Provide excellent customer service by delivering orders with a positive and professional attitude.
• Address customer inquiries and concerns courteously and promptly.

• Positive attitude.
• Strong communication skills.
• Commitment to excellence and high standards with a passion for the client.
• Valid driver license and proof of auto insurance.
• Reliable means of transportation.
• Clean driving record.
• Food Handler’s Certification.
• At least 18 years of age.

As seen on ABC's Shark Tank and world famous for "The Original Kimchi Fries®"! Chi'Lantro is one of a kind Korean BBQ inspired™ Lifestyle fast casual brand that started in Austin, Texas. Established in 2010, Jae Kim, Founder of Chi'Lantro, started a food truck business by maxing out his credit cards and taking out his total savings of $30,000 to pursue his vision of building the world-leading Korean BBQ brand.

Today, Chi'Lantro is in Austin, Houston and San Marcos and is committed to serving guests great food and amazing customer service in a clean and friendly environment.

All candidates will be required to have their Texas Food Handlers Certification, be authorized to work in the United States, and be 18 years of age or older.

Chi’Lantro provides equal employment opportunities (EEO) to all employees and applicants.