Research Analyst

Research Analyst at Troutman Pepper Locke LLP

We are always seeking talented, motivated, growth‑minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

As part of Knowledge Management and Innovation, the Research Services Department serves the firm’s research and information retrieval needs by leveraging state‑of‑the‑art research technologies to deliver valuable insight, information, and support. The Research Analyst will provide expert level business and legal research support to attorneys and staff across all firm practice groups, jurisdictions and administrative departments. Preference will be given to candidates located on the West Coast or willing to work PST hours.

• Collaborate effectively with peers to complete research requests received from attorneys and firm staff.
• Work out of the collective queue of work in Quest, assigning requests to yourself based on knowledge, skill, prior work, and bandwidth.
• Critically evaluate requests to identify cost‑effective, efficient, and accurate research strategy.
• Complete research using the most effective and efficient tools and processes.
• Compile and summarize research results.
• Communicate results and methodology clearly to the requestor within Quest.
• Participate in Quest Watcher schedule to ensure department service expectations are consistently upheld.
• Adjust and reprioritize research assignments to meet competing demands as needed.
• Track and record research process and time for all requests using Quest, and billable work using firm billing software, creating billing narratives and following time‑keeping procedures.
• Provide quality customer service to both internal and external clients effectively and professionally.
• Remain current on technological enhancements that contribute toward providing sophisticated library and research services; participate in testing and evaluating new research tools.
• Ensure work product aligns with all departmental policies and guidelines.
• Work occasionally may require after‑hours and weekend coverage to perform the essential duties of the position.

• Expertise with major legal research platforms, including Lexis, Westlaw, Bloomberg Law, Vital Law, Lex Machina, Court Link, Docket Alarm, Courthouse News, Manzama, etc.
• Strong interpersonal skills and ability to work collaboratively with colleagues, clients, and stakeholders.
• Ability to analyze, summarize and concisely deliver complex research results.
• Working knowledge of Quest, the firm’s research request tracking system.
• Familiarity with cite‑checking and Blue booking procedures.
• Positive approach to team collaboration and goodwill ambassador for the Library & Research Services department.
• Solid organizational, analytical and communication skills, with ability to multitask and reprioritize as necessary.
• Demonstrated commitment to continuing education through conference and webinar attendance and participation in local and national associations.
• Substantive knowledge of the law and legal bibliography.
• Proficiency in the Microsoft Office suite, iManage and other firm applications.
• Work occasionally may require after‑hours and weekend coverage to perform the essential duties of the position.

• Master of Library Science from an ALA‑accredited school.
• Minimum of five (5) years of experience in a law firm environment.
• Demonstrated experience and success managing and completing complex legal research.
• Experience working directly with attorneys, including prioritization of work assignments and effective management of client relationships.
• Well‑versed in current research methodologies and resources.

$ – $

Associate

Full‑time

Research

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at

Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.