QA Engineer; AI-first

We’re hiring a QA Engineer (AI-first) to own product quality end-to-end and take it to the next level by using AI to scale test coverage, improve reliability, and reduce regressions
.

This is not “manual QA.” You’ll define the quality bar, build the strategy, and implement a modern testing system where AI helps generate test cases, expand edge coverage, validate outcomes, and accelerate debugging.

This is an in-office role in Austin, TX — 5 days/week.

• Own quality across the product: define standards, processes, and success metrics.
• Build and maintain end-to-end automated tests for real customer workflows across SMS/email/voice.
• Design release confidence
  : smoke tests, regression suites, staging validation, rollout gates.
• Generate and expand test cases from specs, bugs, and production incidents.
• Create high-quality synthetic test data + edge-case scenarios.
• Auto‑triage failures and assist with root‑cause analysis.
• Continuously improve coverage without slowing product velocity.
• Build quality tooling into CI/CD (gating, flaky test detection, reporting).
• Drive bug triage discipline: severity, reproduction quality, accountability loops.
• Partner with engineering/product on observability and