Patient Care Navigator

Description

Do you want to join an organization that invests in you as a Patient Care Navigator? At Neurology Texas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Neurology Texas offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note:
Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Care Navigator like you to be a part of our team.

Seeking a Patient Care Navigator for our practice. The Patient Care Navigator functions independently to schedule procedures, act as a liaison to physicians and their offices, operate and help maintain the patient’s milestones, and statistical information. The Patient Care Navigator acts in accordance with the different Physician Services Compliance Programs and other reporting mechanisms. We would love you to apply now!

• Initiates and manages patient education process and responsible for responding to patient inquiries via phone, email, and securing messaging.
• Ensures patient has completed required education, training classes, and any other pertinent requirements designated by insurance guidelines.
• Coordinate and obtain appropriate CPT and ICD-10 codes and other clinical information required for patient’s surgeries.
• Coordinate surgery schedule calendar and detailed processes related to surgery scheduling.
• Contact appropriate parties to resolve issues regarding prior authorizations and necessary referral requirements.
• Communicate with appropriate parties to discuss any insurance criteria.
• Verify and utilize online carrier portals and websites to calculate patient cost share and assist patient with payment to appropriate departments.
• Assist in answering incoming calls and ensure patient questions are answered and screened appropriately.
• Ability to work with co-workers, patients, various stakeholders, and management in a positive, supportive, and cooperative manner.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Associate's degree preferred

Minimum 2 years of healthcare related experience in a specialty service line required Minimum 2 years of insurance and or surgery scheduling experienced required

National Health career Association (NHA) Certified Electronic Health Records Specialists…