Community Outreach Coordinator

Come join the Rifelineteamand support our mission to help make the world a better place! We are a public involvement and community relations firm serving organizations that rely on public support to achieve their goals. Specializing in engagement, weleverageour deepexpertisein community outreach, informed consent, and local issues to develop and execute customized, strategic public involvement plans to fit the specific needs of every project and client we serve.

Rifeline has an affinity forfacilitatingpublic buy-in using a dynamic combination of grassroots andgrasstopsoutreach, and high-level public affairs.

While we thrive in complex, controversial, and politically challenging situations, we provide public involvement and community outreach services for all types of projects and initiatives. Currently, Rifeline works heavily on various transportation projects. Some of our current clients include the Texas Department of Transportation (Mobility
35), Williamson County (Transportation Corridor Development),Central Health (Health Equity Policy Council and Community Health Champions) and the Brazos River Authority.

DESCRIPTION OF DUTIES

The Community Outreach Coordinator will support Rifeline team members in implementing public engagement and community outreach activities on behalf of clients,managing various tasks across multiple projects through completion.

Responsibilitiescould include, but will not be limited to:

• Manage work effectively across multiple projects, project managers, and project teams
• Conduct stakeholder and project research
• Schedule,organize,andcoordinatelogistics, and preparematerials for meetings and events
• Staffin-person and virtualstakeholder and community meetings, including:
• Assisting with meeting set-up/breakdown
• Helping with attendee registration
• Providing technical support for virtual meetings (on platforms such as Microsoft Teams, Zoom,etc.)
• Tabling at community events
• Takingaccuratenotes in real time
• Draft meeting notes and summaries for both internal and external meetings
• Document and trackall outreachactivities to fulfillment, including stakeholder inquiries and responses
• Assist with mail-outs, perform mail merges, printletters, and stuffenvelopes
• Draftfact sheets, web copy, newsletters, social media posts
• Editcommunications and correspondenceforerrorcorrection and adherence tobrand guidelines
• Assistin the creation of PowerPoint presentations
• Enteralltime & expensesina timelyandaccuratemannerin
  
  COREproject management system
• Communicate with stakeholders in person, over the phone, and in writing
• Transcribewritten comments and sign-in sheets, scanning and filing digital materials (document control)
• Coordinate with Operations staff tomonitorsupply inventory; keep supply closet organized

ROLE QUALIFICATIONS

• A bachelor's degree with major coursework in public relations, communications, or a related field.
• Strong organizational skills with a commitment to accuracy and attention to detail.
• Ability to multitask and prioritize multiple deadlines.
• Experience working collaboratively as part of a team.
• Professional maturity and ability to prioritize tasks in a fast-paced environment.
• Ability to communicateeffectivelyand professionallyvia telephone, in writing, and in person.
• Ability to work effectively and efficiently when remote.

OTHER

SKILLS AND ABILITIES

Must haves:

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Writing and editing experience
• Flexibility to work after normal work hours and on weekends (occasionally required)
• Potential for travel within or around the state of Texas based on project requirements
• Access to a vehicle or reliable transportation to attend meetings/events and transport supplies in Austin and surrounding areas
• Resourceful and pleasant with a “can-do” attitude

Great to haves:

• Basic graphic design skills(such as Canva)
• Experience with public outreach, community engagement, and relationship-building
• Systematic Development of Informed Consent (SDIC) training
• CRM management(database management system)
• Survey tools and bulk email platforms such as Survey Monkey, Mailchimp,Mentimeter,Microsoft Forms and Google Forms
• Political campaignexperience

BENEFITS AND COMPENSATION

Rifeline is a hands-on company that…