Marketing Operations Manager

Overview

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro’s flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases.

With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Ouro is headquartered in Austin, Texas with regional offices around the world.

• Ouro is seeking a highly organized and detail-oriented Marketing Operations Manager to join our team. This individual will be a key player in ensuring process efficiency and timely execution of marketing deliverables, with a primary focus on JIRA. They will partner with the Creative team and work cross functionally with several departments across the organization. The ideal candidate will be a strong critical thinker with a passion for Marketing, process optimization, and the strategic use of marketing automation to drive business growth.
• Collaborate with key Marketing, Creative and Print operations team members to ensure high quality of work and timely execution.
• Daily prioritization of items in the Marketing & Creative queues
• Contribute to the continuous improvement of workflows, processes, and tools to optimize efficiency and effectiveness within the Marketing team.
• Work quickly and efficiently with precision to details, project organization, and timelines.
• Maintain and update library of Marketing & Creative resources
• Manage marketing budgets and closely partner with accounting to provide reports outlining channel spend and departmental expenses.

• 2 - 5 years in Marketing/Creative Operations or similar role.
• Ability to receive and implement feedback seamlessly and promptly.
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities and project requirements.
• Proficiency with project management tools (i.e. JIRA). Familiarity with FIGMA, Brandfolder, Adobe is a plus.
• Demonstrate enthusiasm, creativity, innovation, and a strong eagerness to learn and adapt.
• Excellent planning, organization, and execution skills.
• Strong critical thinker, and problem-solving abilities. Self starter with a mind for Marketing.
• Clear written and verbal communication for collaboration and project tracking.