Associate Commissioner, Operations Support
Listed on 2026-03-15
-
Management
Operations Manager, Program / Project Manager -
Business
Operations Manager
Associate Commissioner, Operations Support
Date:
Mar 12, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Associate Commissioner, Operations Support
Job Title: Director V
Agency: Health & Human Services Comm
Department: CS Operations Support
Posting Number: 14867
Closing Date: 03/26/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $9,337.25-$15,791.58
Pay Frequency: Monthly
Salary Group: TEXAS-B-30
Shift: Day
Additional Shift:
Telework:
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility
Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: ,C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0
97E0,SEI
15
Brief
Job Description:
The Associate Commissioner for Operations Support reports to the Deputy Commissioner of the Community Services Division and provides executive leadership and oversight of divisional operations support functions. This role ensures effective, efficient, and compliant business operations aligned with divisional and HHSC strategic goals.
The Associate Commissioner leads operations teams responsible for business operations, contract oversight, audits, information technology initiatives, financial management, data and performance management, and workforce support. The role partners with program areas to develop solutions to complex operational issues affecting clients and service providers and provides strategic direction for divisional reporting, performance management, and operational planning. The position operates with significant autonomy and independent judgment.
Essential Job Functions (EJFs):
Provides strategic leadership and direction consistent with the mission and goals of the Community Services Division and the HHSC strategic plan.
Establishes priorities, goals, and an organizational structure that supports efficient operations and compliance with applicable laws, rules, and policies.
Represents divisional leadership and builds partnerships with internal and external stakeholders, including HHS leadership, legislative offices, and state and federal agencies.
Manages divisional resources, including budget development, fiscal oversight, and financial reporting, to ensure accountability and sound stewardship.
Oversees contract compliance, procurement, audits, and contract lifecycle management; oversees development and implementation of policies, procedures, and best practices to support program areas.
Provides leadership for operational strategy, workforce support, performance management, and continuous improvement initiatives.
Directs, supervises, and evaluates staff; assigns work and projects; and sets clear performance expectations.
Monitors progress toward goals, evaluates divisional performance, and reports findings and recommendations to leadership.
Performs other duties as assigned.
Knowledge
Skills and Abilities
(KSAs):
Knowledge of state and federal laws, regulations, and policies related to operations and administration.
Knowledge of budgeting, financial management, procurement, and contract oversight.
Knowledge of legislative processes, workforce development, data reporting, information technology, and business services.
Skills in strategic planning, policy development, complex problem-solving, and organizational leadership.
Ability to manage competing priorities, lead teams, and communicate complex issues clearly.
Ability to build and maintain effective working relationships and operate effectively under pressure and deadlines.
Registrations, Licensure Requirements or
Certifications…
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