Social Services Program Administrator - Oak Hill Community Center Manager

Looking for a career that truly makes a difference—while also offering exceptional benefits and work-life balance? Travis County Health and Human Services is seeking a full‑time Social Services Program Administrator to lead our Oak Hill Community Center and be part of a mission‑driven team that shows up every day for our community.

This role offers outstanding benefits, including hybrid work opportunities, generous paid vacation and sick leave, comprehensive health and dental insurance, access to a free health clinic for you and your dependents, a robust retirement plan, and much more.

You’ll join a highly motivated, collaborative, and supportive team that values connection, professionalism, and a shared sense of purpose. Our work is rooted in excellent customer service, ethical practice, and effective advocacy for the individuals and families we serve. Just as importantly, we take care of one another—celebrating wins, supporting each other through challenges, and maintaining a workplace that is both compassionate and human.

The Social Services Program Administrator of the Travis County Community Center at Oak Hill is a vital part of the Family Support Services division management team. We seek established leaders with extraordinary emotional intelligence to support and collaborate with our outstanding staff and community partners. We’re looking for team-oriented, community-engaged professionals who bring empathy, creativity, integrity, and a sense of humor to their work.

If you’re passionate about social justice, enjoy meaningful collaboration, and want to do work that matters alongside people who care, we’d love to hear from you.

The Social Services Program Administrator directs the overall operations and staff of a comprehensive and complex social services program. Directs the day‑to‑day operations through subordinate managers and supervisors. Plans and develops policies, procedures and programs to accomplish goals and objectives. Oversees and performs managerial, consultative, technical and administrative work, develops and recommends strategic plans and new program initiatives, and directs and prepares annual budget.

This is a job classification within the Social Services job family. This classification is responsible for directing the operations and staff of a comprehensive and complex social services program. This classification is distinguished from the Social Services Manager by the responsibility for developing strategic plans, goals and objectives, initiatives, and budget for a large, comprehensive, complex program or programs. The classification has a broad scope of operational and staff responsibility and typically directs through subordinate managers.

• Directs the planning and operations of a comprehensive and complex social services program. Directs subordinate managers and staff, including hiring, training, performance evaluation, disciplinary actions and dismissals, ensuring activities are consistent with policies, procedures, laws, regulations, goals and objectives. Creates opportunities for improved performance, learning and development of staff, and identifies and addresses problems or conflicts.
• Directs and participates in the planning, developing and establishing of goals and objectives. Develops strategic plans, policies and programs to accomplish the goals and objectives.
• Directs the service delivery and program operations. Oversees the establishing of procedures and priorities and directs the monitoring of activities and assignments to achieve desired results. Resolves problems.
• Evaluates effectiveness of programs and operations and develops new and modified initiatives to improve effectiveness. Directs the implementation and monitoring of new and existing programs.
• Provides high‑level technical advice, policy interpretation and guidance for application of appropriate procedures to managers and other staff.
• Directs and participates in development of annual program budget. Directs ongoing administration of approved budget and oversees expenditures. Prepares proposals for funding or funding continuation, as required.
• Represents the organization and…