Director, Global Business Management, GCM

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In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Location:

USA - Austin, Las Cimas Pkwy

Division:
Group
Job Posting

Title:

Director, Global Business Management, GCM - 110150
Time Type:
Full Time

This position may be based at a DSV operation or at a virtual location in the Southwest Region of the US. Strong preference for the Austin TX or Dallas TX area.

We need a collaborative and strategic contract logistics leader to oversee performance, growth, and development of a prominent high tech account. You ideally will have leadership experience in operations and commercial roles. You will be an expert on all elements of CRM. Proven track record of growing business and positive financial performance over time.

• Ensure growth and business retention
• Ensure and increase profitability
• Defend share of wallet in CL
• Building a trustful relationship with Customer WW Procurement Global
• Commercial Face to Customer
• Main contact for GCM Sr Leadership

• Spearheads the conceptualization and negotiation of new Global Commercial Framework
• Develops innovative strategies to improve profitability and reduce commercial risk
• Owns rate card roadmap incl. commercial strategy and negotiation of renewals and re-pricings
• Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others
• Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in co-operation with regional business management leads, P&L owners, SD and GAD
• Driver of innovation for all commercial aspects, business reporting, proposals, etc.
• Key contributor to Strategic Account Plan and execution of account strategy
• Directs the regional business management leads and serves as escalation point
• Serves as lead negotiator for contractual negotiations in compliance with contractual framework

• Primary customer interface to Customer’s WW Head of DC Procurement
• Primary interface to Customer’s Procurement in AMR region & secondary in APAC and EMEIA regions

• Leads the Business Management team within the Customer GCM account (2-3 FTE)
• Secures alignment and agreement with CL P&L owners for all CL proposals
• Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy

P/L

• Responsible for account P&L
• Retaining and improving revenue and profitability in collaboration with Country P&L owners, GCM Head and GAD

KPIs

• Annual sustain / growth of revenue
• Annual growth of EBIT (total and %)
• Defend Share of wallet
• Plan for loss‑making sites

• A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
• A minimum of 10 years logistics operations management experience AND/OR commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company

• Strong proficiency in MS Office applications is needed.
• Working knowledge of industry WMS

None

• English (reading, writing, and verbal)

• Intermediate…