Workplace & Strategic Initiatives Manager

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck.

You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal Better Up Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

• Serve as the day-to-day owner of the San Francisco hub, ensuring a seamless, safe, and high-quality employee and guest experience.
• Oversee daily workplace operations including space readiness, front-of-house support, vendor coordination, events, and real-time issue resolution.
• Act as the primary point of accountability for the SF hub—anticipating needs, resolving problems quickly, and continuously improving the experience.
• Lead workplace logistics related to hybrid work, in-office programming, leadership on-site needs, and executive meetings.
• Own workplace health, safety, and compliance for the hub, partnering with Legal, People, and external vendors to meet local and company standards.
• Manage local vendors and service partners; ensure service levels, budgets, and contracts are met.
• Partner closely with regional and global counterparts to ensure consistency while adapting to local needs.

(This is not a passive role—this leader is visible, present, and actively involved in execution.)

• Own and evolve the long-term Workplace Experience and hub strategy, balancing employee experience, cost discipline, scalability, and risk management.
• Directly manage Workplace Experience Specialists in international locations, including London and Austin, providing clear priorities, coaching, and performance management.
• Establish operating standards, playbooks, and shared ways of working across hubs to ensure a consistent global experience while allowing for local nuance.
• Lead workplace-related programs such as space planning, moves, expansions, hub model evolution, and vendor transitions across regions.
• Translate strategy into executable plans with clear milestones, risks, dependencies, and success metrics.
• Use data, employee insights, and on-the-ground feedback to inform decisions and continuously refine the workplace model.

• Lead cross-functional HR initiatives beyond workplace, partnering with Total Rewards, HR Operations, People Systems, Finance, IT, and Legal.
• Bring structure and momentum to complex, ambiguous projects—owning planning, prioritization, execution, and communication.
• Balance project delivery with ongoing workplace operations, ensuring neither is compromised.
• Act as a trusted execution partner to HR leadership, surfacing tradeoffs, risks, and recommendations.

• Own strategic vendor relationships tied to workplace and HR initiatives, including contract negotiation, renewals, and performance management.
• Manage workplace and program budgets with strong cost discipline and transparency.
• Build strong relationships with senior leaders and cross-functional partners; communicate clearly and decisively at all levels.

• Champion the use of AI, automation, and modern tools to streamline workplace and HR workflows.
• Improve reporting, forecasting, and decision-making through better data, tooling, and dashboards.
• Reduce manual effort while increasing consistency, insight, and scalability across workplace and HR programs.

• 8–12+…