Project Manager, Operations Manager, Program ​/ Project Manager

Austin Lighthouse for the Blind a non‑profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic‑minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door.

Today, Austin Lighthouse for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans.

Our Core Values guide us in everything we do:
LIGHT
:
Leadership, Integrity, Growth & Innovation, Heart, and Teamwork.

Austin Lighthouse for the Blind offers a variety of benefits to include 403(b) retirement plan; health insurance; dental insurance; vision insurance; employee assistance program; life insurance; paid time off; paid holidays; employee appreciation events; and more.

The Project Manager ensures the smooth operation and optimization of Lighthouse projects. They are responsible for maintaining and enhancing enterprise applications, providing advanced PM support, and driving the implementation of new solutions. Expertise in system administration and the ability to troubleshoot complex issues is essential in supporting the business operations and improving system efficiency.

• Planning:
  Defining goals:
  Establish the project's scope, objectives, and goals
• Planning:
  Creating a plan:
  Develop a detailed plan that includes tasks, resources, timelines, and deliverables
• Executing:
  Leading the team:
  Ensure the right people are assigned to the right tasks
• Executing:
  Managing schedules:
  Keep track of the project's progress and ensure tasks are completed on time
• Managing:
  Managing risks:
  Identify potential risks and develop strategies to mitigate them
• Managing:
  Managing budgets:
  Ensure the project is delivered within budget
• Managing:
  Managing resources:
  Allocate resources appropriately and adjust as needed
• Managing:
  Managing quality:
  Run check-ins to identify bottlenecks and ensure the project is error‑free
• Reporting:
  Documenting activities:
  Ensure team members record their progress and the resources they use
• Reporting:
  Preparing reports:
  Provide reports to stakeholders that document the project's activities
• Complies with and assists other employees understand and comply with TAB's policies and procedures.
• Behaves in accordance with the key behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT).
• Complies with and ensures employees understand and comply with TAB's policies and procedures.
• Holds self and others accountable for behaving in accordance with behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT).
• Other duties as assigned.

• Understanding of the disciplines of Project Management
• Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
• Demonstrated ability to drive projects and participating individuals and teams to achieve increased competencies and effectiveness levels
• Understanding and knowledge of administration functions associated with Sales Force CRM system.
• Familiar with data management
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent verbal and written communication skills
• Excellent customer service skills and orientation; able to establish and maintain rapport with internal and external customers.
• Strong ethics and discretion with confidential or sensitive information
• Able to read, comprehend and understand information and ideas presented in writing or in alternative form.
• Possesses cultural awareness and sensitivity.

• Vendors, customers, employees, leaders

• Makes decisions as per Standard Operation Procedures and Company Policies. Works with little supervision; exercises independent judgment.

• Bachelor's degree preferred
• Minimum of 4…