Program Director - TPS & ACTS; Bilingual

Life Works of Austin, TX is looking for a Program Director to lead our Teen Parent Services (TPS) and After Care Transitional Services (ACTS) team! The Program Director provides strategic leadership and oversight of two prevention-based programs:
Teen Parent Services (TPS) and After Care Transition Services (ACTS), serving youth and young adults ages 11–20. These programs offer holistic, client-centered support to expectant and parenting youth and young adults and their chosen family, as well as those who have aged out of foster care. Services include intensive case management, parenting groups and life skills classes, crisis intervention, family planning and sexual/reproductive health education.

The programs also help youth navigate foster care benefits, access community resources, and connect with internal Life Works services. Both serve high-need populations who may face mental health challenges, substance use, domestic violence, and a lack of basic needs. The Program Director ensures strong outcomes through staff supervision, training, data oversight, and community engagement, and must bring a high level of adaptability, responsiveness, and a trauma-informed approach to the work.

This full time, exempt position earns a competitive rate ranging from $79,135.41-$86,477.87 depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!

• Leads the operations and strategies for the assigned program(s) with a focus on implementing a healing-centered and data-informed service delivery environment. Responsible for the design, development, and implementation of the assigned program(s) and associated initiatives.
• Promotes a healing- and person-centered culture that uplifts the dignity and strengths of clients at all times.
• Manages highly complex and nuanced contracts with diverse stakeholders and contract compliance requirements.
• Responsible for the compilation, analysis, and reporting of program outcomes to program funders and other stakeholders. Ensures that funder reports and other deliverables are completed and submitted accurately within the designated time frames to meet contractual regulations and deadlines.
• Oversees program use of and compliance with evidence-based models and/or program curricula to ensure high-quality service delivery.
• Builds team’s strength in de‑escalation and mediation to effectively manage highly complex crisis situations.
• Continuously identifies and implements emerging and established best practices in partnership with the Research & Evaluation team to ensure continual quality improvement and high impact outcomes.
• Regularly utilizes agency and/or funder database(s) to manage, analyze, interpret, and assess program performance; uses data to make decisions and course‑correct as necessary.
• Manages the assigned program budget(s), approves program expense reports, and makes budgeting recommendations for each program.
• Updates training materials, assists with delivery of training, and tracks all staff training records and due dates.
• Maintains current knowledge of best practices in a range of philosophies and modalities, for example housing first approaches, harm reduction, and positive youth development.
• Enforces and complies with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency, including requirements pertaining to data, paperwork, training, processes, and procedures, among other things.
• Responsible for the hiring, orientation, training, supervision, evaluation, and dismissal of direct reports in accordance with Agency policies and procedures.
• Holds staff accountable for meeting individual and program performance objectives, such as data quality and contract compliance requirements, by coaching, planning, monitoring, and appraising job results.
• Responsible for developing and maintaining program training…