Associate Director of Content Management, HSS

About the Role

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast‑paced, innovative environment, we'd love to hear from you!

The Associate Director of Content Management (HSS) provides operational leadership for content development workflows across the Higher Education Humanities and Social Sciences portfolio and reports to the Senior Director of Content. This role manages and develops a team of Content Managers who oversee the planning and execution of complex content development projects across print and digital formats, including main texts and Macmillan Learning Achieve courses, as well as Editorial Assistants who support this work.

Focused on the content development phase rather than downstream production execution, this role ensures that development work is well‑scoped, well‑resourced, and on schedule, with clear processes and strong cross‑functional coordination. The Associate Director acts as a force multiplier for Content Developers, Program, and Product teams by creating the operational conditions that allow content to move efficiently and predictably from concept through delivery.

Refining the Content Manager role, this position helps shape how content development work gets done king closely with the Senior Director of Content and cross‑functional partners in Content Development, Program, Product, Content Operations, and Content and Media Production, the Associate Director helps define roles, refine workflows, and establish sustainable operating models. This role applies expertise in building clarity, structure, and shared ways of working — turning complexity into systems that work.

This role manages other employees.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work.

Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply — we're excited to learn about the different ways you might add value to our organization.

• Directly manage, coach, and develop a team of Content Managers and Editorial Assistants supporting HSS content development initiatives.
• Support performance management, professional growth, and skill development for Content Managers and Editorial Assistants, with a focus on operational excellence, consistency, and clear role boundaries.
• Allocate projects and responsibilities across the team based on capacity, experience, and portfolio needs.

• Provide oversight across multiple concurrent content development projects, including core text revisions, new product development, and ongoing courseware updates.
• Monitor portfolio‑level risks, dependencies, and resourcing constraints, making recommendations on sequencing, staffing, and timeline tradeoffs.
• Ensure Content Managers are building and maintaining realistic project plans, schedules, and budgets aligned with approved development strategies.

• Support Content Managers in planning for capacity,…