Client Partner

Overview

Step into the pinnacle of client leadership at VML MAP as our next Client Partner. This executive-level role defines the direction of our most significant client relationships, expands their strategic value and revenue impact, and sets long-term strategic roadmaps for anchor clients or portfolios of strategic accounts. You will own the client relationship, lead cross-functional client teams, ensure exceptional delivery, and drive substantial business outcomes for clients and for VML MAP.

If you are a visionary leader with a proven track record of orchestrating transformational client growth, cultivating top-tier talent, and delivering impact at the highest level, join us to redefine the future of customer experience.

What will your day look like?

We are seeking an exceptionally strategic and commercially astute Client Partner to lead and expand our most critical client relationships. In this executive role, you will set the strategic direction of a large client or a portfolio of high-potential clients, deeply influence their long-term roadmap and business strategy, and align these with VML MAP’s capabilities to expand the scope and value of engagements.

You will lead and manage integrated client teams to ensure profitability, strong business impact for the client, and sustainable growth for VML MAP. You will drive significant revenue growth, ensure the financial health of your client accounts, and foster a culture of excellence and innovation within large, multi-disciplinary teams.

Responsibilities include:

• Strategic Client Leadership: Lead, drive, and expand the strategic scope and value of a large anchor client or a portfolio of key smaller clients, positioning VML MAP as an indispensable strategic partner.
• Visionary Influence: Influence the client’s long-term roadmap, business vision, and strategic objectives, aligning VML MAP’s capabilities to solve complex challenges and unlock opportunities.
• Business Growth & Innovation: Proactively identify new strategic opportunities and scopes, growing the client relationship beyond current engagements and fostering long-term partnerships.
• Financial Stewardship: Drive significant client revenue growth and ensure profitability and strategic ROI for both the client and VML MAP.
• Strategic Planning & Execution: Understand client needs, develop overarching strategies to meet objectives, and translate them into revenue-generating programs and projects.
• Executive Team Leadership: Lead and manage a large, multi-functional client team, focusing on training, mentorship, and growing top-tier talent within VML MAP.
• Talent & Staffing Management: Oversee staffing for client accounts, ensuring optimal team composition and involvement in recruitment and development initiatives.
• Network Orchestration: Serve as the primary VML MAP point of contact for network collaborations, leveraging the broader network to deliver holistic client solutions.
• Commercial Acumen & Accountability: Demonstrate executive leadership, accountability, and strong strategic and commercial thinking in all client engagements and operations.
• Thought Leadership: Champion VML MAP’s capabilities and thought leadership to position us as a strategic innovator and essential partner in the market.

Who are you going to work with?

As a Client Partner, you are the strategic nexus orchestrating and empowering a network of senior leaders and expert teams across VML MAP and the wider WPP network. You will work with Client Service Directors, Delivery Partners, Solution Architects, Data Scientists, Creative Directors, Technology Leads, and others to foster collaboration, innovation, and high performance, leveraging global talent to deliver exceptional client outcomes.

What do you bring to the table?

We are seeking an executive leader with unparalleled strategic vision, commercial acumen, and the ability to build and grow transformational client relationships at the highest level. You are a natural influencer who can shape long-term strategies and integrate VML MAP’s capabilities to drive value. You embody leadership and accountability, translating complex visions into revenue-generating realities and navigating…