Child Safety Operations Lead, Americas - Trust and Safety

This role involves managing a team dedicated to the detection and removal of online child endangerment content, including sexual abuse and exploitation, in collaboration with Legal, Policy, and Product teams. The candidate will handle global escalations, coordinate with law enforcement, and develop operational processes to ensure product safety.

Responsibilities:

Qualifications:

• 5+ years in operations management, with at least 2 years in leadership of Trust & Safety or investigative teams.
• Experience reviewing or managing sensitive content involving minors, including child exploitation material.
• Proven project management skills and ability to collaborate across stakeholders.
• Strong analytical, risk assessment, and problem-solving skills.
• Ability to work under pressure, multi-task, and adapt communication styles.
• Availability to work weekends on a rotational basis.

Preferred Qualifications:

• Experience in crisis management, law enforcement, or government agencies.
• Knowledge of child safety policies and legislation.
• Experience with social media, analytical tools, and open-source investigations.