Assistant Area General Manager

This job is with Yugo, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

We're currently hiring for an Area Assistant General Manager to join the team in Austin, TX!

As an Area Assistant General Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. By leveraging your expertise in leasing, resident relations, marketing, and budgeting, you'll support your team in delivering excellent property performance while maintaining a vibrant and welcoming environment for all residents.

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
• Relevant experience working at a property, even better at a university/college
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests
• Carbon Literacy Certification or willingness to undertake training

Reporting to the Area Property Manager, here's what you'll be doing!

• Maintain accurate resident records, process rent payments and ensure timely collection of all fees.
• Oversee lease renewals, resident retention efforts, and the eviction process according to company policies.
• Manage invoices and deposits, ensuring financial accuracy and compliance with procedures.
• Lead and guide the leasing and marketing efforts, conducting property tours, and engaging prospective residents.
• Coordinate marketing initiatives and track market trends to remain competitive in pricing and amenities.
• Ensure excellent customer service by addressing resident service requests, conducting follow-ups, and maintaining a positive community atmosphere.
• Oversee vendor management and ensure all property service needs are met.
• Maintain property standards through regular inspections and addressing any operational needs.
• Assist with preparing and reviewing reports on move‑outs, occupancy rates, and leasing activity.
• Organize and maintain lease paperwork, ensuring accuracy and compliance during move‑ins and move‑outs.
• Comply with all state, federal, and company policies, including Fair Housing regulations.
• Assist with managing the team, leading regular meetings, and driving community goals.
• Ensure office and model units are always presentable, fostering a welcoming environment for prospects.
• And so much more!

Here’s a snapshot of what we offer!

• Competitive salary of $30 - $33 / hour
• Generous benefits package! Including health, dental and vision
• 401k + 4% employer matching
• Three weeks of PTO
• 11 paid Holidays
• Minimum one-week paid wellness time
• Paid Parental Leave
• 1 Paid Volunteer Day
• 1 Paid Yu Day
• Company paid STD, LTD and Life insurance

Mid‑Senior level

Full‑time

Management and Manufacturing

Hospitality