Epic Program Manager

Overview

Under the direction of the Epic Education & PMO Director, the Epic Program Manager is responsible for the day-todayadministration of the Epic Project сторона Management Office (PMO) and some day-to-day administration of the overall

Epic program.

Within the Epic PMO, the Epic Program Manager will manage the Epic project request intake process, ensuringproposals are documented, reviewed, and prioritized accurately and timely. This role is responsible for coordinating with the project champions for any needed clarifications, managing the preparation of business cases, coordinating with Epic on any system demonstrations that are needed, reviewing/completing pre-work checklists and obtainingprice quotes. These efforts will support the Epic Education & PMO Director’s role in obtaining approvals on project proposals from the Epic Governance Committee.

The Epic Program Manager supervises the Epic Project Managers and manages the assignment of new projectsbased on their availability, skills and interests. They will coordinate between the Epic Application Analyst & Trainingteams, project champions and project managers to align resources while following the Epic project roadmap. Theywill monitor the Epic Project Portfolio to ensure successful implementation of all projects. They will also coordinate with other PMO leaders throughout the Central Health system to improve awareness of projects and improve collaboration.

This role will also provide support to non-Epic project managers who may need assistance or insight into Epic team processes. The Epic Program Manager may also be assigned as a project manager if required due to resource constraints. They will also identify and/or be assigned to internal process improvement projects and provide project management support to anyone within the Epic team as needed.

This may include, but is not limited to, the management of Epic Third-Party Vendor updates/communication, Epic request form optimizationefforts and SharePoint site management.

Related to ongoing programmatic functions, this role will also participate in SharePoint site management,management of Epic Work groups as needed while collaborating with system-wide stakeholders to _ coordinate and support elements of the Epic Governance Structure. They will also coordinate and send Epic Newsletter and project related communications.

Remote = Individuals in this position may work at an approved off-site location;however, they may be required to occasionally visit an on-site location in Austin,Texas.

Provides supervisory functions for project managers including management of time off, job orientation, assignmentof projects/duties, providing regular feedback and support and providing formal reviews.

Creates project plans and other project-related documents as needed to support Epic implementations.

Collaborates closely with the Epic Analyst Supervisor/Manager and Epic Training Supervisor/Manager to ensureprojects have appropriate resources allocated

Works directly with Epic Application Analysts and Epic Training Specialists as needed to ensure that project work is completed, documented and communicated.

Functions as Epic team liaison to the non-Epic PMOs to ensure that Epic team considerations are built into PMO-ledproject plans and help validate the status of the Epic's team's work and Go-live support plans.

Applies project planning and project management methodologies.

Supports the Epic Education & PMO Director and the Epic Governance Committee members by ensuring thatproject plans, issue logs, risk analyses and schedules for Epic related projects are maintained.

Assesses project issues and recommends resolutions to project異perties, Epic Advisory Council and/or Epic Governance Committee to meet project objectives.

Works with internal and external business/operational stakeholders and SMEs to ensure there is clear understanding of Epic guiding principles and business/operational benefits to Epic-related  partnership with the Epic Education & PMO Director, operationalizes decisions and direction from the Epic Governance Committee (EGC) and the Epic Advisory Council (EAC).Works with…