Medicaid Medical and Dental Policy Manager; Manager V Job Austin area,Texas USA,Management

Position: Medicaid Medical and Dental Benefits Policy Manager (Manager V)

Date:
Jan 21, 2026

Overview

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Medicaid Medical and Dental Benefits Policy Manager (Manager V)

Job Title: Manager V

Agency: Health & Human Services Comm

Department: Medical&Dental Benefits Policy

Posting Number: 13040

Closing Date: 02/04/2026

Posting Audience: Internal and External

Occupational Category: Healthcare Practitioners and Technical

Salary Group: TEXAS-B-26

Salary Range: $6,377.50 - $10,785.83

Pay Frequency: Monthly

Shift: Day

Additional Shift: Days (First)

Telework:

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations: Austin

MOS Codes: ,,,,,,,111X,112X,113X,114X,16GX,41AX,611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI
15

Nearest Major Market: Austin

Essential Job Functions

Plans, assigns, and supervises the work of staff in the development of clinical policy for Texas Medicaid medical benefits. Provides leadership and support to staff for the development of medical policy. Incorporates coaching, support, and appropriate delegation to ensure staff and office success. Oversees and leads tasks, tracks deadlines, identifies resources for new assignments, and reviews and approves all team’s work products.

Develops materials such as research papers, summaries, and reports in response to requests for program and clinical information from providers, stakeholders, legislative or executive staff, and others.

Facilitates communication within the Office of Policy, Office of Medical Director, other MCS areas, and areas within HHS and other agencies. Assists with negotiations and problem-solving to ensure quality of work and adherence to time frames. Identifies areas of needed change and makes recommendations to improve operations. Remains solution oriented. Keeps the Director informed of activities and emerging issues and proposes remedies.

Ensures staff are trained to complete assigned work. Motivates staff through positive and constructive feedback and clear communication of expectations. Establishes goals and standards for the team and develops measurement tools for progress, such as performance evaluations, progress plans, and spreadsheet tracking. Pursues excellence, process improvement, and professional development of self and team. Performs human resource requirements including approval of time and leave, recruiting potential staff, interviewing, hiring, and advising staff.

Leads or participates in agency work groups as necessary for successful implementation of projects, policies, and initiatives. Engages with community and professional groups, other HHSC programs, other state agencies, legislative staff, and public stakeholders to provide information, technical assistance, identify needs and resolve issues. Makes presentations and offers recommendations to executive staff. Reviews and approves staff responses to legislative, provider, and stakeholder requests for information.

Performs other duties as assigned to support the agency.

Knowledge,

Skills and Abilities

Knowledge Of

How to research clinical, scholarly, academic, and peer-reviewed literature.
Effective leadership, motivational techniques, and best practices working with multiple stakeholders.
Healthcare systems and policy development

Skill In

Written and oral communication.
Making public presentations, writing technical information in an understandable organized format, and producing sophisticated research reports.
Managing competing priorities and establishing and maintaining effective working relationships.
Using personal computer application software such as Outlook, Teams, Microsoft Word, Power Point, Excel, and other similar programs.

Ability To

Effectively plan, assign, and supervise the work of others.
Clearly communicate and adhere to deadlines.
Communicate effectively by leading and motivating staff.
Apply a coaching management style to include active listening, asking questions, providing constructive/collaborative feedback, building trust, and setting SMART goals.
Engage with staff, addressing staff's needs, communications, individual styles, and work products in real-time, while using a supportive and even-handed approach.
Manage multiple staff at multiple levels of experience, backgrounds, and expertise while maintaining a positive attitude.
Evaluate and consider alternatives to issues to propose effective recommendations to leadership.
Work cooperatively and…


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