Parts & Service Area Manager - Austin, TX

Overview

The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. The Area Manager serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters and will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display;

retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, and training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to review and analyze dealer performance, advertising, staffing, financial statements, and generally consult with dealers to maximize their overall service and parts operations.

Having the ability to motivate and lead independent entrepreneurs to high levels of performance is critical to this position.

• Review and analyze dealer performance, advertising, staffing, and financial statements
• Consult with dealers to maximize overall service and parts operations
• Serve as liaison between dealers, the Regional Business Center, and FCA Corporate Headquarters
• Lead and motivate independent entrepreneurs to high levels of performance
• Oversee service and parts marketing, including advertising, promotion, and display to improve sales, retention, and profitability

• Bachelor's degree
• 2+ years of sales, marketing, training, or automotive experience
• Willing and able to relocate, nationally
• Willing and able to travel regionally on a daily basis, with occasional overnight trips required

• Automotive experience in an automotive environment, preferably with retail sales experience in dealership and service departments
• Area Manager experience, preferably both Sales and Aftersales
• Fluency in Stellantis and Mopar systems, including Dealer Connect, Field Connect, GWA, Power BI, Star Parts, iExam, Service Smarts
• Expertise in dealer process analytics and improvement, including shop flow optimization, customer experience improvement tactics, Express Lane process, parts wholesale growth initiatives, and other dealer retail revenue generation and optimization measures
• Ability to multi-task in a fast-paced work environment
• Ability to create and convey persuasive presentations to dealership management

• Health & Wellbeing:
  Comprehensive coverage encompassing the physical, mental, emotional, and overall wellbeing of our employees, including short- and long-term disability
• Compensation, Savings, and Retirement:
  Annual incentives, 401(k) with match, and student loan refinancing
• Time Away from Work:
  Paid time includes company holidays, vacation, and float/wellbeing days
• Family Benefits: 12 weeks paid parental leave, domestic partner benefits, family building benefit, marketplace, life/disability and other insurances
• Professional Growth:
  Annual training, tuition reimbursement and discounts, business resource & intra-professional groups
• Company Car & More:
  Comprehensive company car program and vehicle discounts. Vehicle discounts include family and friends

$80,000 to $122,800, pay will depend on several factors including experience and location of position.

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit
We proudly support all paths to parenthood— including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Year’s Day every year.…