Chief Operating Officer Job Austin area,Texas USA,Management

Overview

Position Purpose
The Chief Operations Officer is responsible for providing leadership in developing and executing wrap around community services necessary to implement comprehensive Head Start and Early Head Start programming while supporting the Executive Director and the Board of Directors to develop and implement Strategic Plans with key performance metrics to guide the direction of the organization. The COO will provide leadership and oversight for Facilities, Information Technology (IT), Parent Family Community Engagement (PFCE), Enrollment, Health, Nutrition, and Data Systems.

The COO will work closely with the Head Start Director to ensure children and their families receive the full complement of services necessary for overall success. In addition, the COO will collaborate with the Executive Leadership team to organize and implement systems that support fiscal, human resources, fund development, and overall program compliance. The COO will work closely with the Head Start Director and the Executive Director to support Program Governance.

The COO reports to the Executive Director.

Essential Duties And Responsibilities

Strategic Planning

Expert knowledge of Head Start Performance Standards, Minimum Licensing Regulations, and National Association for the Education of Young Children (NAEYC), and other applicable regulations; to ensure agency s program operations meet or exceed regulatory compliance.
Manages day-to-day operations of the organization ensuring that all departments work efficiently and effectively to support Child Inc s vision, mission, and core values.
Collaborate with Chief Financial Officer, and Executive Director to design, implement, and monitor the fiscal budget for Child Inc.
Identifies opportunities to improve operational processes, reduce costs, and enhance productivity.
Collaborate with HR Director to implement a wage comparability study and benefit plan that are competitive and cost-effective for the agency.
Design and implement systems to maintain and monitor agency operations.
Assist executive leadership team in designing the system for implementing the Community Needs Assessment and using data to inform programmatic strategies.
Collaborate with Head Start Director, Executive Director, and Program Governance to design, implement, and monitor grant and school readiness goals.
Provides strategic guidance for fund development efforts.
Collaborate with Executive Director and the Board to design, implement, and monitor an agency strategic plan with key performance metrics.
Supports agency s executive leadership and management team to design and implement strategies that support progress toward accomplishing strategic goals.

Supervision and Evaluation

Collaborate with the HR Director to lead the hiring process for key management and leadership staff of direct and indirect vacant positions.

Provide coaching, mentoring, and reflective supervisions for direct reports.

Evaluate the performance of direct and indirect reports.

Collaborate with the HR Director to develop and implement a Learning Management System and a Performance Management System

Collaborate with direct reports to develop and implement service-learning plans for each content area that guide key job expectations. Provide management and program training to support onboarding and skill development of Child Inc workforce.

Employee, Parent, and Community Relations

Collaborate with HR Director to design and implement systems that hire and retain quality staff (job specific performance-based interview questions, job specific onboarding plans, and systems to preboard employees).

Participate in interviews as needed.

Actively participates on community boards to advance Child Inc.

Attend community events on behalf of Child Inc.

Partners with Executive Admin Assistant and Communications and Fund Development Consultant to design monthly Staff Newsletter, quarterly Community Newsletter, and the agency annual report.

Collaborate with Executive Director to plan monthly Staff Meetings, Management Team Meetings, and the Executive Leadership Meeting.

Collaborate with Head Start Director and Executive Director to develop and implement agendas for Policy Council. Participates in Policy Council Planning Meetings and monthly Policy Council Meeting.

Leads interdisciplinary committees to plan staff in-service and family engagement events.

Collaborates to design and implement an organizational calendar that meets programmatic and parent needs.

Uses data from Parent Needs Assessment, Community Needs Assessment, and program Information Report to coordinate community services for families.

Assist HR Director in investigating complaints, disputes, and grievances.

Safety

Lead Emergency Preparedness Committee to develop, implement, and enforce safety practices that keep children, staff, and visitors safe while on Child Inc premises.

Enforces Active Supervision Strategies.

Collaborates with Facilities Director to maintain interior and exterior Child Inc facilities.

Collaborates…


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