Chief Operating Officer-Heavy Equipment
Listed on 2026-01-20
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Management
Operations Manager, Program / Project Manager, General Management
About the Company
Our client is a well-established and rapidly growing heavy equipment dealership serving the construction, infrastructure, and industrial markets. With a strong reputation for customer service, technical expertise, and long-standing OEM partnerships, the organization operates across multiple locations and offers a full suite of equipment sales, rentals, parts, and service solutions. The company is entering a new phase of strategic growth and is seeking a seasoned operational leader to help scale the business while preserving operational excellence.
Aboutthe Position
The Chief Operating Officer (COO) is a key member of the executive leadership team and is responsible for translating the CEO’s strategic vision into day-to-day operational execution. This role oversees the dealership’s core functions—sales, rental, service, parts, logistics, and fleet management with a focus on profitability, efficiency, and sustainable growth.
The COO will drive operational excellence across all branches, implement scalable processes and systems, and lead cross-functional teams to deliver exceptional performance. This executive will also partner closely with the CEO on strategic initiatives such as geographic expansion, OEM negotiations, and post‑acquisition integration.
Key Responsibilities- Strategic Leadership:Develop and execute operational strategies aligned with the company’s growth objectives and the CEO’s vision.
- Operational Excellence:Oversee daily dealership operations, including Parts and Service Departments, to maximize productivity, utilization, and customer satisfaction.
- Process Improvement:Implement policies, procedures, and automation tools (e.g., ERP, WMS) to streamline workflows and improve efficiency.
- Team Leadership:Recruit, develop, and motivate high‑performing teams across sales, rental, service, and branch management.
- Operations Management:Lead equipment sales, rentals, logistics, maintenance, and fleet operations across multiple locations.
- Data‑Driven Decision Making:Establish performance dashboards and analyze metrics to guide operational and strategic decisions.
- Asset & Inventory Management:Manage the full lifecycle of heavy equipment, including new and used equipment acquisitions, fleet rotation, and rental purchase options (RPO).
- Financial Stewardship:Develop and manage operating budgets, capital expenditure plans, and revenue forecasts; oversee P&L performance and gross margin targets.
- Strategic Growth Initiatives:Support expansion into new markets, OEM relationship management, and integration of acquired businesses.
- Customer & Vendor Relations:Build and maintain executive‑level relationships with key customers, OEMs, and strategic suppliers.
- Performance Tracking:Implement and monitor KPIs such as Mean Time to Repair (MTTR), Right First Time (RFT), equipment utilization, and technician efficiency.
- Experience:10–15+ years of progressive leadership experience within heavy equipment, construction machinery, or industrial distribution environments.
- Education:Bachelor’s degree in Business, Engineering, or a related field required; MBA strongly preferred.
- Industry Expertise:Deep understanding of dealership operations, including rental fleets, depreciation strategies, RPO programs, and regulatory/safety compliance.
- Leadership Capability:Proven success leading multidisciplinary, geographically dispersed teams and building a high‑performance culture.
- Executive
Skills:
Exceptional communication, negotiation, and relationship‑building abilities, with a hands‑on yet strategic leadership style. - Analytical Acumen:Strong financial and operational analytics skills with a track record of data‑driven improvement initiatives.
- Competitive executive compensation package with performance‑based incentives
- Comprehensive health, dental, and vision benefits
- Retirement plan with company contribution
- Vehicle allowance or company vehicle (as applicable)
- Executive‑level autonomy and influence within a growing organization
- Opportunity to play a pivotal role in shaping the future of a market‑leading dealership
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