Facilities Operations Manager

OVERVIEW

Department:
Facility Operations
FLSA Status:
Exempt

Job Location:

Austin, Texas

Reports to:

Director of Facility Operations

Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. Our mission is to meet the diverse needs of today's business and technology leaders by delivering superior service and product offerings, cultivating trusted relationships with our customers, and motivating and enabling our employees. This is an opportunity to get involved near the ground level and grow exponentially with a company that is poised to execute.

Come join our team!

Seniority Level: Mid‑Senior

Employment Type:

Full‑time

• Oversee the daily operations of the data center, ensuring optimal performance and uptime.
• Actively manage the maintenance and repair of critical infrastructure, including HVAC, power distribution, UPS, generators, and fire suppression systems.
• Ensure compliance with industry standards and regulations for data center operations and safety.
• Lead and manage an on‑site team of technicians and engineers, providing direction, training, and support.
• Develop, implement, and provide training programs on‑site for staff to ensure they are knowledgeable about data center operations and best practices.
• Conduct regular performance reviews and provide feedback to team members.
• Physically monitor and analyze data center performance and metrics to identify areas for improvement.
• Develop and implement strategies to optimize energy efficiency and reduce operational costs.
• Coordinate with other departments to ensure seamless integration of data center operations with organizational objectives.
• Develop and maintain emergency response plans for data center incidents, including power outages, equipment failures, and natural disasters.
• Coordinate and conduct regular on‑site monthly drills to ensure staff readiness for emergency situations.
• Act as the primary point of contact during on‑site emergencies, coordinating response efforts and communicating with stakeholders.
• Manage relationships with vendors and service providers, ensuring high‑quality service and cost‑effective solutions.
• Negotiate contracts and service agreements, ensuring favorable terms and conditions.
• Monitor vendor on‑site performance and address any issues or concerns promptly.
• Oversee data center construction, expansion, and upgrade projects, ensuring they are completed on time and within budget.
• Collaborate with project teams to ensure alignment with organizational goals and technical requirements.
• Manage project resources, timelines, and deliverables effectively.

• Minimum 5-7 years of experience in data center management or a related field.
• Strong technical knowledge of data center infrastructure, including HVAC, power distribution, and networking.
• Proven leadership and team management skills.
• Excellent problem‑solving and analytical abilities.
• Strong understanding of industry standards and regulations.
• Ability to work under pressure and handle emergencies effectively.
• Excellent communication and interpersonal skills.
• Professional certifications such as DCCA, CDCMP, or similar.
• Experience with data center automation and monitoring tools.
• Knowledge of energy efficiency and sustainability practices in data centers.
• Position requires daily on‑site presence to manage site employees and vendors.
• May involve occasional travel to other data center locations.
• May require working outside of regular business hours on‑site to address emergencies or perform maintenance tasks.

• Able to move within the facility and outdoor areas, including climbing ladders and perform maintenance activities on building rooftops when required.
• Able to visually inspect operating conditions within and around the facility and detect emergency alarms - auditory and visual.
• Able to perform movements such as kneeling, bending, crouching, and use of hands to operate hand and power tools, machinery, and other equipment.
• May be required to occasionally lift or move objects that weigh up to 65 lbs.

• PPO and HDHP Healthcare Plans
• FSA and HSA with above market Employer HSA Match
• Dental and Vision Insurance
• Employer Paid Disability and Life Insurance
• Additional Group Insurances
• Paid Vacation, Sick, and Personal Leave
• 10 Company Paid Holidays
• Paid Parental Leave
• 401k with up to 4% Employer Match
• Personal Development and Learning Opportunities
• Employee Referral Program