Manager, Office Services & Events

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance.

They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

While based in Austin, this role collaborates closely with the broader Texas Office Services leadership team to ensure consistency and excellence across the three Bain Texas offices.

The Austin Office Services Manager will play a key leadership role in the seamless operation and culture of Bain & Company’s Austin office. This position will manage the delivery of essential office services, events, and facilities logistics supporting Bain’s Austin team. The ideal candidate is a proactive, people-oriented manager with strong operational, organizational, and event planning skills who thrives in a fast-paced, collaborative environment.

• Oversee daily operations of Bain’s Austin office, ensuring all office services and facilities run smoothly and efficiently.
• Manage vendor relationships for the Austin office, including food and beverage, printing, shipping, first-aid, janitorial, plant maintenance, building engineering, and shredding services.
• Supervise supply management and procurement for office, kitchen, and meeting spaces.
• Coordinate workstation assignments, onboarding logistics, and offboarding support in partnership with IT department and HR.
• Maintain and update floor plans, access control, and ensure readiness of workstations and conference rooms.
• Oversee reception coverage and uphold Bain’s standards for professionalism and hospitality.
• Serve as a key member of the Austin Office Situation Response Team (OSRT) and Life Safety Team, maintaining CPR certification and fire warden readiness.
• Coordinate and fulfill incoming print requests such as client decks and nametags.
• Troubleshoot office beverage and copy machines.
• Lead planning and execution of Austin-based events, meetings, and training programs, such as cultural celebrations, all‑staff meetings, and social gatherings.
• Collaborate with the Texas Director of Office Services, Chief of Staff, and Executive Assistant/Manager Assistant teams to deliver high-quality internal events that enhance Bain’s culture.
• Manage site selection, contract negotiation, and vendor coordination for local events and meetings.
• Coordinate event communications, invitations, reminders, logistics, and post‑event feedback.
• Build and maintain a local vendor network for catering, venues, and event‑related services.
• Provide on‑site event management and ensure smooth execution of logistics, catering, and A/V support.
• Supervise and support the Austin Office Services team, fostering professional growth, accountability, and collaboration.
• Encourage cross‑office alignment by sharing best practices and collaborating with Dallas and Houston OS teams.
• Provide regular feedback, performance reviews, and development coaching.
• Build strong relationships with office leadership, consultants, and support teams to ensure operational excellence.
• Promote Bain’s culture of inclusivity, teamwork, and exceptional service delivery.
• Manage the Austin Office Services budget and code invoices using Bain’s SAP workflow system.
• Approve vendor invoices, track office expenses, and ensure fiscal responsibility.
• Support continuous improvement initiatives and contribute to operational process enhancements across the Texas offices.

• Minimum of 5 years’ experience in office services, facilities management, or event operations in a professional services or corporate environment.
• Proven experience leading office operations with a focus on service excellence and…