Operations Manager

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LSI (Land Strategies Inc) | Austin, Texas

Reports to:

President (EOS Visionary)

LSI stands at an inflection point. After 40 years of shaping meaningful places across Texas through integrated design excellence, we are architecting our next phase of explosive growth. We seek an exceptional Operations Manager to serve as our Integrator—the operational force who will transform our ambitious vision into reality.

This is not just a job—it's a partnership opportunity to help scale a legacy firm from $2.5M to $10M+ in revenue and from 15 to 35 team members by 2030, ultimately building toward a 50‑person organization with satellite offices across the United States with focus on the Southeast and mountain west markets by 2036. As we grow, so will you—with a clear path from Operations Manager to COO to CEO, paralleling the firm's expansion.

Our Mission: To enhance the lives of individuals and communities through meaningful interactions with the artifacts of our design.

Our Vision: To create places deeply rooted in local culture and values, meticulously combining design elements to meet the aspirations and requirements of the communities we serve, enhancing quality of life for everyone who interacts with the environments we craft.

Our Identity: We are Placemakers—design professionals who define and enhance sense of place through excellence in planning, architecture, and landscape architecture.

• Growth – Committed to continual improvement and advancement
• Ownership – Taking responsibility and pride in our impact
• Artistry – Where creativity and craft meet to create inspiring work
• Leadership – Promoting leadership at every level
• Self‑Discipline – Operating with standards, processes, and clear communication

As our Integrator, you are the harmonizing force that turns the Visionary's ideas into functioning reality. While our President dreams and creates, you execute and optimize. You are the filter, the translator, and the accountability driver who ensures that every big idea becomes a measurable outcome. This role requires someone who thrives on creating order from creative chaos—a systems thinker who respects the artistic process while insisting on operational excellence.

You'll be the steady hand that guides a team of talented designers and planners toward both creative fulfillment and financial success.

• Translate visionary objectives into actionable quarterly rocks and measurable KPIs
• Design and implement the operating system that scales from 15 to 50 people
• Drive accountability across all levels—holding everyone (including leadership) to their commitments
• Serve as the primary filter between the Visionary's ideas and organizational capacity
• Review and analyze GAP accounting reports, P&Ls, and financial statements
• Create custom KPIs and dashboards that measure what matters
• Drive project profitability through systematic review and intervention
• Design and administer systems for proposals and contract writing and improvement
• Oversee invoicing, collections, and cash flow management
• Transform financial data into actionable insights for strategic decision‑making

• Architect scalable systems and standard operating procedures (SOPs)
• Explore and utilize emerging AI tools to increase firm efficiency and effectiveness
• Remove friction points that impede growth and efficiency
• Design resource allocation models that maximize utilization and profitability
• Build the infrastructure for multi‑office operations
• Measure metrics that prove efficacy of implemented systems

• Champion LSI's GOALS values through every interaction and decision
• Design and implement comprehensive onboarding and training programs
• Create clear role definitions and performance expectations
• Foster a culture where accountability enhances rather than stifles creativity
• Develop future leaders who embody both operational excellence and design thinking

• Partner with Studio Directors to optimize production efficiency
• Collaborate with…