Talent Pool: Account Director

Idea Peddler is looking for a seasoned Account Director to join our growing team. This is a pipeline position; applying now adds you to our talent pool so you’re first in line when the right opportunity opens up.

About You

• A collaborative consensus builder
• Has 7+ years of experience leading client engagements specific to full-service advertising (from creative to media, PR and social)
• Organized, thorough, accountable
• Strategic thinker and creative problem solver
• Self-driven, motivated and has a strong vision for personal growth. Proactive for self, clients and team momentum.
• Fun, easy to work with and get along with. Understands that nothing in advertising is a true emergency and truly enjoys the work, including its silliness and flaws.
• Comfortable using cloud-based collaboration tools for day-to-day team and client organization and project management
• Kind-hearted and fun-loving; this is advertising, not a competitive sport

About The Role

You will lead on key accounts, with support from a Sr. Account Coordinator and senior team leadership. You will immerse yourself in the clients' businesses and strategize in their best interests. You will use core planning principles as your guiding light while infusing fresh and innovative thinking and ideas. You will lead and create annual and campaign strategies while also being a resource and advisor to the clients in all facets related to marketing, media and communications.

You will work relentlessly to deliver wins for the clients. You will be viewed as a leader on the team, establishing yourself as a guide and a mentor.

• Be the leader and guide on nearly every call or meeting you own or join. You drive the conversation forward in a way that feels friendly and approachable. You have gravitas and experience that clients and colleagues alike turn to you to know what the next right thing is; and you’re clear in your communication back to them what that is, who’s responsible for it and when it will be done.
• Be the client’s go-to. You develop rapport, trust, and lasting relationships that they value and know they can lean on to help achieve their goals
• Be the stalwart of the functional teams to create cross-functional magic. You brief them thoroughly, shape ideas collaboratively, and ultimately sell-in the work they’re producing; not because you must, but because you’ve briefed them so well you know it’s exactly what the client actually wants and needs.
• Understand, internalize and operationalize all client projects at any given time. Be up to date on the status, any roadblocks and bring a creative problem-solving hat to finding solutions in advance of client meetings, as well as alongside them.
• Create visually compelling, direct and aesthetically appealing decks that keep clients updated on campaign process, ideation direction, and overall relationship progress.
• Maintain a regular tempo of the client’s needs and work deliverables, moving adeptly from week to week to sustain the cadence of team movement and deliverables toward larger brand goals.
• Identify stimuli for campaign concepting and ideation; keep ideas fresh to advance campaigns toward improved work product.
• Guide and oversee the creative and functional teams’ projects/product delivery to minimize surprises on presentation day.
• Lead the development of award submissions in collaboration with and support from the PR team. Aim for at least 50% of your clients’ work to be ready for award submission annually.
• Develop junior talent that reports to you. Help them read signals and provide opportunities to take calculated risks in low-risk environments to build confidence and experience.
• Manage budget across non-media teams to keep projects in scope and ensure additional resources are used cost-effectively
• Coordinate with the finance team to ensure proper monthly and project billing for everything from one-offs to retainers and all sub-costs in between
• Light travel is required, up to 15-30% of the time

What does success in this role look like?

• 95%+ NPS from clients’ quarterly business ratings
• 5% account churn on your clients/projects
• 90% project/client renewal rate
• Easily cross-sell services to clients who are in need
• Award-worthy…