Senior Product Marketing Manager, Ring Business & Key

Senior Product Marketing Manager, Ring Business & Amazon Key

Job  |  Services LLC

Ring Business and Amazon Key are seeking a customer-centric product marketing manager to shape the future of our go-to-market strategy and step-change our growth. You will be responsible for our B2B product portfolio's strategy, targeting, positioning, and messaging. You will lead the go-to-market strategy for innovative new products. You will also generate deep customer insights and champion the voice of the customer throughout the product lifecycle.

• Drive customer insight generation and develop/refine customer personas to inform product and marketing strategies.
• Act as the voice of the customer throughout the product lifecycle.
• Lead the go-to-market strategy for new products, including segmentation, targeting, positioning, and messaging.
• Create compelling product content for every stage of the customer journey, from articles to detail pages.
• Report on customer insights:
  Deliver regular reports on product performance, customer satisfaction, and key insights to inform future strategies.

A day in the life:
In this role, you'll blend strategic thinking with hands-on execution to shape our product strategy. You’ll work closely with the product, sales, and research teams to gather customer insights, refine personas, and lead go-to-market strategy. Your day may involve leading market intelligence efforts, analyzing customer purchase intent, and developing engaging product content. As the voice of the customer, you will be at the heart of our product evolution, driving customer-focused innovations that enhance our portfolio and meet market needs.

Ring Business and Amazon Key solve our customers' most critical security and access challenges with simple, smart solutions. We are a cross-functional org within Amazon, often serving as the connective tissue between Smart Home/Devices, Logistics, Operations, and Retail/Shopping across global markets. We have high standards for ownership, collaboration, and delivering results for our customers.

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience in launching new products

• Experience using SQL or other analytical tools for conducting data analysis
• Experience with customer segmentation, profiling, and targeting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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