Director, Product Management

Overview

ABOUT THIS ROLE
The Product Director for Platform is a critical leadership role responsible for driving the vision, strategy, and execution of platform products and services. This role requires a strategic thinker with deep technical expertise and strong leadership capabilities to manage and mentor a team of product managers while delivering innovative platform solutions that enable business growth and customer success.

The Product Director will work cross-functionally with engineering, design, data engineers, and business stakeholders to define and execute the platform product roadmap, ensuring alignment with company objectives and market needs. This role requires balancing strategic thinking with hands-on execution, customer empathy with business acumen, and innovation with operational excellence.

• Lead and mentor a team of product managers, fostering their professional growth and ensuring high performance across the platform product organization
• Define and communicate the product vision and strategy for platform services, aligning with broader company goals and market opportunities
• Own the end-to-end product lifecycle for platform products, from ideation through launch and ongoing optimization
• Develop and maintain comprehensive product roadmaps that balance customer needs, business objectives, and technical feasibility
• Drive cross-functional collaboration with engineering, design, data teams, and business teams to deliver high-quality platform solutions
• Establish and track key product metrics, using data-driven insights to inform decision-making and measure product success
• Conduct market research, competitive analysis, and customer discovery to identify opportunities and inform product strategy
• Prioritize features and initiatives based on impact, effort, and strategic alignment
• Communicate product plans, progress, and results to executive leadership and key stakeholders
• Champion customer needs and platform best practices across the organization
• Partner with engineering leadership to ensure technical excellence and scalability of platform solutions
• Manage stakeholder relationships and expectations, navigating complex organizational dynamics
• Contribute to the broader product organization’s strategy and operational excellence
• Drive platform adoption and engagement across internal and external customers

• 8+ years of product management experience, with at least 3 years in platform, infrastructure, or developer-facing products
• 3+ years of experience managing and developing product management teams
• Proven track record of successfully launching and scaling platform products or services
• Strong technical background with ability to engage deeply with engineering teams on architecture and implementation decisions
• Demonstrated experience developing product strategy and translating it into actionable roadmaps
• Experience working in fast-paced, high-growth technology environments
• Excellent analytical and problem-solving skills with strong data-driven decision-making capabilities
• Outstanding communication and presentation skills with ability to influence senior stakeholders
• BA/BS degree in Computer Science, Engineering, or related technical field, or equivalent practical experience

• MS degree in Computer Science, Engineering, MBA, or related field
• 10+ years of product management experience with increasing scope and responsibility
• Experience in fintech, financial services, or regulated industries
• Background in software engineering, solutions architecture, or technical product roles
• Experience with API products, developer platforms, or infrastructure services
• Track record of building products that serve both internal and external customers
• Experience with Agile/Scrum methodologies and product development frameworks
• Demonstrated success in stakeholder management across diverse organizational levels
• Experience scaling product teams and establishing product management best practices
• Knowledge of cloud platforms, microservices architecture, and modern development practices

• Strategic Thinking:
  Ability to see the big picture while maintaining attention…