Director, Quantitative Research

User Experience Engineer II

* United States - Texas - Austin

* Technology

* Full-Time Regular

* 03/11/2026

*  # R-101746

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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

User Experience Engineer II:

Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

This User Experience Engineer II role sits within Expedia Group's Book-to-Trip organization, in the Post-Booking Servicing area, which owns the experiences travelers use after they book, including managing cancellations, changes, refunds, and other servicing actions across brands. The team's mission is to make it simple and stress-free for travelers to manage their trips on their own, reducing the need to contact support while improving satisfaction and loyalty.

This is a small, Austin-based engineering team that builds modern web and native mobile experiences, with web as the immediate priority. The team is cross-functional (back-end, full-stack, and front-end engineers) and this role is dedicated to front-end/UI engineering: building high-quality, performant interfaces using React and EG's design system components (EGDS) in close partnership with UX and Product. A major current focus is evolving our post-booking flows into AI-powered servicing experiences that blend help center, virtual agent, and in-product tools into a coherent trip companion for travelers.

As part of the broader Trips and Post-Booking ecosystem, this team's work directly contributes to strategic goals like increasing traveler self-service, strengthening reliability and speed of our trip surfaces, and building a more contextual, personalized hub for managing booked trips.

In this role, you will:

* Build, enhance, and maintain user-facing web experiences that are performant, accessible, and consistent with Expedia Group UX patterns and design systems across multiple products and domains.

* Translate product and UX requirements into robust front-end implementations using modern web technologies, including responsive layouts, modular components, and reusable interaction patterns.

* Collaborate with product managers, designers, and engineers to refine requirements, validate technical feasibility, and deliver high-quality, customer-centric solutions through iterative development.

* Implement and improve UI state management, data presentation, and client-side integrations with backend APIs, ensuring reliability, scalability, and clear contracts between services.

* Apply and advocate for best practices in usability, accessibility, testing, and code quality, contributing to shared standards, documentation, and cross-team reusability.

* Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.

Minimum Qualifications:

* Bachelor's degree in Computer Science, Human-Computer Interaction, a related technical field, or equivalent practical experience.

* 2+ years Professional experience implementing production web user interfaces,…