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Hybrid IT Helpdesk Manager: Lead, Coach & Own
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-03-09
Listing for:
360training
Full Time
position Listed on 2026-03-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A dynamic training provider is seeking an IT Helpdesk Manager for a hybrid role based in Austin, TX. Responsibilities include leading a helpdesk team, providing hands-on support, and managing IT assets. Candidates should have a Bachelor's degree in IT, 5+ years' experience in helpdesk or end-user support, and strong leadership skills. The position requires collaboration with internal stakeholders and a commitment to customer service excellence.
This role offers an opportunity to shape helpdesk operations across multiple locations.
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