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Director, Operations & Strategy
Job in
Austin, Travis County, Texas, 73301, USA
Listed on 2026-03-04
Listing for:
Direct Recruiters Inc.
Full Time
position Listed on 2026-03-04
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst
Job Description & How to Apply Below
Job Description
Client
Summary:
- Specialized AI tools designed specifically for healthcare workflows
- Helps healthcare teams interpret and organize unstructured information like notes, claims, and documents
- Reduces manual work and improves decision-making efficiency across clinical and administrative tasks
- Supports organizations such as health insurers, providers, and medical research groups
- Demonstrated impact on care management speed, error reduction, and compliance reporting
- Tailored to understand complex medical language and systems
- Enables faster, more accurate reviews and operational performance without generic AI limitations
- Sales Enablement & Deal Desk
- Establish and lead Deal Desk as the hub for deal structuring, pricing, contracting, and execution.
- Build and own playbooks for RFP responses, proposals, and enterprise deal execution.
- Partner with Sales to develop compelling business cases and ROI models for customers.
- Coordinate cross-functional input (Sales, Delivery, Product, Customer Success, Legal, Finance) to deliver fast, high-quality deal responses.
- Own Hub Spot CRM-ensure adoption, accuracy, automation, and pipeline visibility.
- Identify and remove friction in the sales cycle to maximize pipeline efficiency and improve velocity.
- Operating Model & Cadence
- Design and run the Growth operating rhythm-forums, cadences, and decision-making structures that align leadership around goals and blockers.
- Translate Growth priorities into clear execution across Sales, Customer Success, Delivery, Product, and the Executive Team.
- Build dashboards and reporting that provide real-time visibility into forecast accuracy, revenue health, and pipeline performance.
- Growth Strategy & Insights
- Proactively surface trends, risks, and opportunities to leadership.
- Develop frameworks and playbooks that scale enterprise account execution.
- Ensure field insights are captured and turned into actionable priorities for Product and Delivery.
- Cross-Functional Leadership
- Act as the Growth voice in leadership forums, ensuring customer and market insights shape strategy.
- Partner with Sales, Customer Success, Delivery, Product, and the Executive Team to ensure industry-leading delivery at scale.
- Drive clarity, alignment, and accountability across functions.
Skills:
Required Experience and Qualifications:
- 8+ years in Growth Ops, Sales Ops, Sales Enablement, or Strategy roles, ideally in B2B SaaS, healthtech, or enterprise AI.
- Proven ability to build and scale GTM operating models.
- Deep experience with Hub Spot CRM (or similar), including reporting, automation, and workflow design.
- Demonstrated experience leading Deal Desk functions: RFP management, business case development, pricing/contracting frameworks.
- Analytical:
Skilled at diagnosing bottlenecks and building frameworks to solve them. - Strategic:
Able to zoom out to see the big picture while executing on critical details. - Communicator:
Clear, confident, and persuasive across exec teams and operators. - Culture Fit:
Full-stack ownership, clarity in chaos, urgency with precision, and final-mile execution.
Experience and Qualifications:
- Experience in healthcare SaaS, AI, or data-driven platforms.
- Prior leadership of enterprise sales enablement or Deal Desk functions in scaling organizations.
- 100% employer-paid health, vision, and dental insurance
- Retirement plans (401k), disability insurance, employee assistance programs
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