Business Analyst

8 Required Troubleshoots and consults on system problems and develops workable solutions.

8 Required Develops training curricula and conducts formal training sessions covering assigned system modules.

8 Required Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).

8 Required Reviews technical instructions to system users and provides feedback to business leads.

8 Required Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.

8 Required Reviews and analyzes system dual participation records.

8 Required Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.

8 Required Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.

8 Required Proactively identifies potential project risks and provides strategies for mitigation to the business leads.

8 Required Track progress to ensure project deliverables are completed on time.

8 Required Develop and complete test plans to validate solutions.

8 Required Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.

8 Required Provides guidance and explains processes to interested groups and team members

8 Required Provides quality customer service by responding to all inquiries and requests promptly.

8 Required Reviews Sprint summary reports.

1 Preferred State WIC or WIC Local Agency experience