Sr. Network Engineer Austin, Texas

What we’re doing isn’t easy, but nothing worth doing ever is.

As a Network Engineer, you will be the architect and guardian of our Enterprise Network Infrastructure. You will design, implement, and manage high-availability systems to ensure maximum uptime and performance for our users and products. This role is a blend of high-level design, hands‑on implementation, and proactive maintenance within a fast‑paced environment.

• Design & Architecture
  :
  Own the network environment by designing system configurations, defining technical standards, and implementing resilient solutions to future‑proof our infrastructure.
• Performance & Reliability
  :
  Maximize uptime through proactive monitoring, troubleshooting outages, and scheduling strategic upgrades.
• Security & Compliance
  :
  Support and administer firewall environments (specifically Palo Alto) in alignment with IT security policies; establish and enforce access control and system policies.
• Operations & Support
  :
  Act as the senior escalation point for our 24/7/365 operations center. Provide remote support to on‑site engineers and end‑users.
• Deployment
  :
  Configure routing, switching, hosted IP voice services, and firewalls. Lead on‑site network assessments at hospital facilities to support new product rollouts.
• Mentorship
  :
  Serve as a technical lead, mentoring junior staff and documenting implementations to ensure team‑wide alignment.

• Experience: 3–5+ years of proven success managing complex Enterprise Network Environments.
• Firewall Expertise: In‑depth experience with Palo Alto firewalls (configuration, management, and security policy).
• Wireless Mastery: Strong background in wireless network design, maintenance, and complex troubleshooting.
• Leadership: Demonstrated ability to lead projects and mentor team members.

• Hardware/Platform
  
  Experience:
  
  Ubiquiti/Uni Fi Systems, Routers (e.g. Cradlepoint), and Net Cloud Manager.
• Network Tools
  :
  Experience with WiFi Survey tools (e.g., Ekahau), RADIUS, DNS, and MDM solutions.
• Cellular Connectivity
  :
  Knowledge of LTE/5G RF technologies and LTE failover configurations.
• Systems
  :
  Proficiency in Linux environments.
• Certifications
  : PCNSA/PCNSE, CCNA/CCNP, or equivalent.
• Agility
  :
  Previous experience thriving in a high‑growth startup environment.