RCS Business Messaging Analyst, Trust and Safety

RCS Business Messaging Analyst, Trust and Safety

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Location:

Kirkland, WA, USA;
Austin, TX, USA

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Kirkland, WA, USA;
Austin, TX, USA
.

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in data analytics, Trust and Safety, policy, anti-abuse messaging solutions, fraud/abuse investigations, risk management or a related field.

• Experience with building anti-abuse messaging solutions either in a technical or product capacity.
• Experience performing fraud/abuse investigations, risk management, security and threat analysis in the context of internet, telephony or communication related products.
• Experience in Operations and Trust and Safety.
• Experience in data analysis, tools and processes for building ML reputation models.
• Ability to influence cross-functional stakeholders and executive leadership with excellent communication and presentation skills.
• Excellent problem-solving and critical thinking skills with attention to ever changing abuse landscape.

The Rich Communication Services (RCS) for Business Messaging (RBM) Spam and Abuse team works on preventing abuse with-in the RBM ecosystem (business-to-user, and user-to-business) think millions of businesses (SMB and Enterprises) interacting with billions of users.

We are responsible for keeping our partners safe from malicious content (phishing, malware, scams) and unwanted interactions (spam). Over the next few years, we intend to double down and scale up the protections across the ecosystem, in strong partnership with product and engineering teams, with a focused goal of derisking RCS value to the business ecosystem overall.

In this role, you will understand the user's point of view and be passionate about using your technical, investigative, and strategic acumen to protect our users. You will work globally and cross-functionally with Google Engineers and Product Managers to navigate challenging online safety situations and manage abuse and fraud at Google scale.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Identify business-to-users and users-to-business threats, working cross-functionally to design and build…