Jr. Resident Technology Consultant

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society.

With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

• Collaborate with the Resident Solutions Architect (RSA) on design and execution plans regarding implementation and associated integrations of the Hashi Corp tool(s) defined in the scope of the engagement.
• Execute on the technical customer solution plan designed by the Resident Solutions Architect (RSA) assigned to the customer account.
• Design, implementation, and management of Hashi Corp enterprise solutions.
• Assist in the design and configuration of third‑party integrations with Hashi Corp enterprise solutions.
• Creation of support documentation, automation, runbooks, and similar collateral associated with Hashi Corp enterprise solutions.
• Assist in the application or execution of software patches and upgrades to Hashi Corp enterprise solutions in non‑production environments.
• Consult with various customer application, platform, and operations teams on how to integrate their tools, applications, and services with Hashi Corp tools.
• Execute specific tasks throughout the customer cloud transformation journey as it relates to the Hashi Corp product suite.
• Build automation for the deployment, management, and operation of one or more Hashi Corp solutions.
• Directly impact developer velocity while satisfying the objectives of governance, risk & controls.
• Be cognizant of, and effectively communicate, the business value of the Hashi Corp product suite to customers.
• Articulate the technical functionality of Hashi Corp products and additional 3rd party integrations to practitioners, product owners, and managers.
• Educate individual contributors on best practices regarding system administration, service administration, automation, and observability.
• Be subject to additional background checks and screening performed by the customer.

• Experience operating Linux and Windows systems
• Basic understanding of the Software Development Lifecycle, CI/CD, and version control solutions
• Basic understanding of Infrastructure as Code
• Exposure to and general understanding of at least one public cloud service provider and their most common services
• The ability to work well in group environments
• The ability to work independently, executing on a provided roadmap
• The ability to explain complex technical topics in simple terms
• Familiarity with common security and compliance requirements
• Bachelor's Degree

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.