Salesforce Administrator

Your Impact

The Salesforce Administrator plays a pivotal role in managing and customizing the Salesforce platform to meet the organization’s business needs. They are responsible for configuring and maintaining Salesforce, developing custom solutions, and providing technical support to enhance sales and marketing processes.

• Salesforce Management:
  Configure, manage, and maintain DISCO’s Salesforce environment across Sales Cloud, Service Cloud, and CPQ. Handle user and license management, including new user setup, deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules. Implement configuration changes such as workflows, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, and more. Manage sandbox environment.
• Requirements Gathering and User
  
  Experience:
  
  Identify and gather requirements, translating them into scalable solutions that prioritize an exceptional user experience. Identify and address unused or underutilized platform features.
• Communication and Data Management:
  Communicate platform changes to end-users and stakeholders. Manage data quality, implementing rules and automation as necessary.
• System Maintenance:
  Perform proactive system maintenance, including Security Reviews, Release Updates, Health Checks, and Optimizer assessments.
• Technical Support and Integration:
  Provide technical support, troubleshooting, and training to DISCO employees. Work with integrated applications including Docu Sign and Docu Sign CLM.

• Bachelor’s degree or equivalent experience
• 4+ years of Salesforce administration experience
• Salesforce Certified Administrator
• Experience working in an agile development environment
• Experience with Dev Ops tools such as Copado
• Strong understanding of Salesforce platform capabilities and limitations.
• Excellent problem‑solving and analytical skills to identify and resolve technical issues.
• Effective communication and collaboration skills for working with cross‑functional teams.

• Other Salesforce certifications

Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H‑1B, TN, or EAD, and we are not accepting visa transfers.

• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, as well as 401(k)
• Competitive salary plus RSUs
• Flexible PTO
• Opportunity to be a part of a company revolutionizing the legal industry
• Growth opportunities throughout the company

DISCO provides a cloud‑native, artificial intelligence‑powered legal solution that simplifies e‑discovery, legal document review, and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.

Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.