ITAM Consultant

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heart of SHI is our employees – all 7,000 of them.

Our employees enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

The ITAM Consultant will act as a knowledgeable resource on various technology products and solutions, promoting adoption through webinars, blogs, events, and direct client interactions. This role involves collaborating with sales teams to align solutions with customer needs, advocating for technology solutions, engaging with clients to recommend appropriate technologies, and conducting presentations and demonstrations. The consultant will provide ongoing support, stay updated on technology trends, offer training to the team, and assist in acquiring and retaining clients through strong relationship-building.

• Act as a knowledgeable resource on a variety of technology products and solutions.
• Promote technology adoption through webinars, blogs, events, and direct client interactions.
• Collaborate with sales teams to align technology solutions with customer needs.
• Advocate for technology solutions to internal teams and clients.
• Engage with clients to understand their objectives and recommend appropriate technologies.
• Conduct presentations and demonstrations for diverse audiences.
• Provide ongoing support and guidance to ensure successful technology implementation.
• Stay updated on the latest technology trends to offer informed advice.
• Offer training to support the team's understanding of technology solutions.
• Assist in acquiring new clients and nurturing existing relationships for better retention.

• Communication:
  Effectively communicate complex ideas to diverse audiences and facilitate communication between others.
• Adaptability:
  Proactively adapt to challenging situations and changing circumstances.
• Collaboration:
  
  Seek diverse perspectives, foster open communication, and drive toward action.
• Presenting:
  Design and deliver engaging presentations tailored to the audience and context.
• Interpersonal
  
  Skills:
  
  Communicate effectively, build relationships, resolve conflicts, and influence others.
• Willingness to Learn:
  Integrate new skills and knowledge into daily work and respond to feedback.
• Time Management:
  Use time effectively, balance tasks, and meet deadlines.
• Organization:
  Coordinate multiple projects and utilize organizational tools and methods.
• Analytical Thinking:
  Synthesize data, identify patterns, and present findings clearly.
• Initiative:
  Proactively seek challenges and contribute to innovative ideas.

• Ability to simplify and effectively communicate complex problems to stakeholders across functions and levels – Intermediate
• Comprehensive understanding of the IT lifecycle to ensure efficient resource management – Intermediate
• Ability to understand customer needs, provide tailored solutions, and build strong, long-term relationships – Intermediate
• Demonstrated deep technical knowledge in multiple technology areas to provide expert guidance – Intermediate
• Knowledge in managing and optimizing Microsoft licensing agreements and operations to ensure compliance and cost-effectiveness – Intermediate

• Bachelor’s Degree in Computer Science, Information Technology, Business, or related field, or relevant work experience
• 3-5 years of experience with Microsoft products (e.g., Azure, Office 365, Dynamics 365)
• Advanced certifications required:
  Microsoft Certified:
  Azure Fundamentals (AZ-900);
  Microsoft 365 Certified:
  Fundamentals (MS-900)
• Advanced certifications preferred:
  Microsoft Certified:
  Security, Compliance, and Identity Fundamentals (SC-900);
  Microsoft Certified:
  Azure Data Fundamentals (DP-900)

The estimated annual pay range for this position is $70,000 - $120,000, which includes a base salary. Compensation depends on knowledge, skills, experience, and market location. Benefits may include medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status