Financial Technology Consultant

Financial Technology Consultant (Product & Accounting Focus)

Base pay range

$85,000.00/yr - $/yr

This range is provided by Topkey. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Topkey is the leading financial automation platform built specifically for vacation rental managers. We integrate directly into PMS and accounting software to provide a unified system that automates expenses, bookkeeping, receipts, banking, corporate cards, AP/bill pay, and more.

We help property managers increase profitability by eliminating cash leakage and automating time-consuming financial workflows. As the only expense platform in the industry with direct integrations to Visa, American Express, and Mastercard, we offer unmatched accuracy and control.

We’re backed by investors like Felicis, a16z, and Y Combinator, and are scaling quickly. Our story has been featured in Axios, Fortune, Fintech Global, and more. Join us and help shape the financial infrastructure for the $110B hospitality market.

• Work That Matters: You’ll be at the heart of helping customers implement, adopt, and fully leverage our platform to run their financial operations. Your work will directly influence product quality and customer outcomes.
• Own real outcomes: You’ll work directly with operators to implement Topkey, solve accounting and workflow issues, and guide them through best practices. This is a strategic, high-leverage role focused on execution, not escalation.
• Work Alongside Product & Founders: You’ll work directly with our Head of Technology Consulting and engineering to shape how we scale and influence the product roadmap. You will collaborate with team members who helped scale other financial and hospitality companies.
• Join a Rocket Ship: We are growing rapidly and seek to maintain high standards of customer experience as we scale.

We’re looking for someone with accounting and product experience to work directly with customers as they adopt and scale on Topkey. You’ll help operators get set up, solve real financial workflows, and ensure they maximize value from the platform. You’ll collaborate with founders, engineers, and the Head of Technology Consulting to improve the product and grow the business.

• Guide new customers through implementation, setup, and training.
• Help operators translate accounting workflows into Topkey’s system.
• Troubleshoot issues and surface feedback to engineering.
• Schedule recurring meetings with key customers to drive usage and adoption.
• Track customer health and proactively flag issues before they escalate.
• Serve as a strategic partner for high-value customers.

We’re looking for someone with both technical depth and great people instincts. You’ll need to be fluent in how financial operations work and able to translate that into practical outcomes for users. You should be comfortable bridging gaps between accounting teams, property operators, and software engineers. You know how to ask the right questions, identify root causes, and influence product decisions through insight, not volume.

• SaaS onboarding or implementation
• Accounting or ERP systems
• Fintech, vertical SaaS, or proptech

• 2 to 5 years of experience in a fast-paced startup or finance team with hands-on accounting and advisory experience
• Strong grasp of accounting fundamentals, particularly AP, reconciliation, and reporting
• Experience working cross-functionally with product and engineering teams
• Highly organized with the ability to manage multiple accounts and priorities
• Excellent written and verbal communication skills
• Based in or willing to relocate to Austin, TX

You’ll stand out if you bring one or more of the following:

• CPA or equivalent accounting certification
• Hands-on experience with ERP software such as Quick Books, Sage Intacct, Net Suite, or Microsoft Dynamics
• Familiarity with ASC 606 and SaaS revenue recognition principles
• Prior experience leading ERP or accounting system implementations
• Background in an early-stage startup environment where you’ve helped build processes from the ground up
• Customer-facing experience in a B2B SaaS environment focused on product adoption or technical enablement

If you’re serious about this role, please email matthew and jason with your resume and a written response to the question below:

Question :

A customer reaches out 6 months after completing their onboarding to say they are not getting value from Topkey and are considering churning.

What steps would you take, what information would you gather, and what would your next touch points be with the account and the customer?