Senior Solutions Manager, Life Science

Overview

WHAT IS BOX? Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide.

Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

Box is the Content Cloud the secure, intelligent platform that powers how the world’s best companies work with content. Our customers in Life Sciences run mission‑critical, regulated workflows on Box—GxP, regulatory submissions, and MLR review. We’re investing in a solutions portfolio that packages repeatable, industry‑grade workflows to accelerate adoption and deliver measurable outcomes.

• Intake and synthesize signals from customer conversations, field feedback, and Solution Engineering demos to identify and size high‑impact solution opportunities.
• Provide vertical expertise on Life Science best practices and design compliant, customer‑abstracted solution blueprints and Bills of Materials.
• Lead cross‑functional, scrum‑like work streams with Product, PMM, Solution Engineers, Services/Consulting, and Partners to build, package, and launch solutions.
• Define and prioritize the solution backlog; make data‑driven decisions on tiering, scaling, maintenance, and pruning across the portfolio.
• Partner with Services to create implementation packages that accelerate time‑to‑adoption and ensure consistency in delivery.
• Monitor adoption, pipeline influence, win rate, cycle time, deal size, ARR/AI consumption, WAUs, and time‑to‑adoption; course‑correct based on insights.
• Close the loop with Product by documenting functionality gaps, repeatable patterns, and proposed specs for productization.
• Champion regulated workflow requirements and integration patterns across APIs, metadata models, and IDP/AI use cases.

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 5 plus years hands‑on experience in Life Sciences workflows.
• GxP, regulatory submissions, MLR reviews, clinical trial, etc
• Deep understanding of core clinical trial workflows, best practices, and industry tech stack.
• Background in implementation consulting, solutions architecture, product/program management, or industry operations with systems/process ownership.
• Proven ability to translate complex workflows into scalable solution definitions, clear specs, and system requirements.
• Track record leading multi‑disciplinary initiatives with technical and non‑technical stakeholders; comfortable running multiple concurrent tracks.
• Strong written clarity for specifications, definitions, and portfolio documentation; skilled at simplifying complexity.
• Data‑driven operator with experience managing KPIs such as pipeline influence, win rate, cycle time, deal size, ARR/AI consumption, WAUs, and time‑to‑adoption.
• Familiarity with enterprise SaaS in regulated contexts, integration patterns/APIs, metadata models, and IDP/AI (classification, extraction, redaction).
• Bonus Experience with partner delivery models or professional services; exposure to FINRA/SEC, GxP, FDA, or similar regulatory frameworks.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Our recruiters will share more about how we work and company culture during the hiring process.

Box is committed to equal opportunity and inclusiveness. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, veteran status, disability, or other protected characteristics. We strive to ensure reasonable accommodations for applicants with disabilities and provide the necessary support during the application process.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California resident, please read our California Applicant & Candidate Privacy Notice here.

United States Pay Range
$163,000 - $204,000 USD