Senior Policy Analyst, Trust and Safety

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Help shape the most trusted travel marketplace in the world! At Expedia Group, our mission is to power global travel for everyone, everywhere. To achieve this, we must ensure our marketplace is governed by fair, scalable, and enforceable policies that build trust with both travelers and partners. The Trust and Safety team plays a critical role in this mission by developing policies, building enforcement capabilities, and enabling swift responses to protect travelers and partners across all lines of business.

We’re looking for a Senior Policy Analyst to help design, launch, and manage the policies that govern how our marketplace operates. You’ll work closely with cross‑functional teams—including Product, Legal, Operations, and Communications—to ensure our policies are clear, actionable, and aligned with broader business goals. This is a great opportunity for someone who enjoys solving complex problems, collaborating across disciplines, and using technology to scale impact.

• Create and manage marketplace policies across a range of topics, including safety, booking accountability, and platform integrity.
• Collaborate with cross‑functional partners to ensure policies are enforceable, measurable, and aligned with product and operational realities.
• Draft and maintain business requirement documents to support policy enablement.
• Leverage generative AI to accelerate policy research and proactive enforcement.
• Monitor policy performance using data and qualitative insights to identify areas for improvement and inform updates.
• Contribute to risk identification and mitigation, helping the team stay ahead of emerging marketplace issues.

• You have 2+ years of experience in policy, Trust & Safety, or a related field.
• You communicate clearly and stay organized, even when managing multiple work streams and collaborating across teams.
• You’re confident presenting to stakeholders and senior leadership, and you know how to translate complex topics into clear, actionable insights.
• You’ve drafted or contributed to structured documents such as business requirement documents, policy briefs, or process documentation.
• You’re familiar with generative AI tools and use them to enhance research, drafting, or summarization.
• You bring a collaborative mindset and are motivated by contributing to a mission‑driven team focused on building a safer, more trustworthy travel experience.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

The total cash range for this position in Austin is $82,500 to $115,500. Employees in this role have the potential to increase their pay up to $132,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is also $82,500 to $115,500, with the same upside potential.

Starting pay for this role will vary based on multiple factors, including location, available budget,…