Staff Consultant, IT​/Tech

What to Expect

• Tackle complex business challenges individually and as part of a team through strategy, execution, and innovative problem-solving.
• Deliver high‑quality projects, proactively seek out opportunities for improvement, and provide best‑practice guidance to help our clients maximize the value of Net Suite.
• Consult with clients to deeply understand their business needs, map requirements to Net Suite functionality, and support smooth system configuration and adoption.
• Drive customer satisfaction and measurable impact by meeting obtainable goals and metrics.
• Be at the forefront of AI adoption in the ERP space embracing change, exploring new technologies, and introducing clients to transformative solutions.

As a Customer Success Staff Consultant
, you will…

• Tackle complex business challenges individually and as part of a team through strategy, execution, and innovative problem-solving.
• Deliver high‑quality projects, proactively seek out opportunities for improvement, and provide best‑practice guidance to help our clients maximize the value of Net Suite.
• Consult with clients to deeply understand their business needs, map requirements to Net Suite functionality, and support smooth system configuration and adoption.
• Drive customer satisfaction and measurable impact by meeting obtainable goals and metrics.
• Be at the forefront of AI adoption in the ERP space embracing change, exploring new technologies, and introducing clients to transformative solutions.

Additional responsibilities include:

• Leading optimization efforts within engagements to deliver high‑quality solutions within time and priority constraints
• Providing direction and mentoring to customer teams, and influencing customer leadership on key decisions
• Managing clients in post‑go‑live environments
• Overseeing the delivery of Net Suite application functionality
• Partnering with Net Suite technical and performance experts to achieve the best outcomes for customers
• Delivering exceptional client satisfaction and loyalty is a top priority. In this role, you will often work under pressure, manage multiple customers simultaneously, and consistently strive to meet customer expectations.
• Successful candidates will have experience gathering customer business requirements and strong business analysis skills. Functional knowledge of Net Suite and an understanding of accounting principles are highly desirable. Excellent interpersonal skills are essential.

• You are a critical thinker who is passionate about building a career within consulting. During research and analysis, you utilize synthesizing and problem‑solving skills to demonstrate an aptitude for conducting quantitative and qualitative analysis.
• You are tenacious with a “get the job done” attitude, and you can find a way to solve the most complex of problems with creativity and inventive thinking. You are passionate about delivering results that make a difference for our customers.
• You are confident in your ability to manage competing priorities and multiple tasks. You know how to pivot when you need to and manage your time in a fast‑paced and dynamic environment.
• You can engage and connect with people in a way that builds long‑term trust and a high level of customer satisfaction. You are a collaborator who understands the importance of teamwork when getting the job done.
• You have a Bachelor’s Degree in Business Administration/Management, Entrepreneurship, Global Business, Economics, or a related field, with a focus on Accounting, Supply Chain, and/or Management Information Systems.
• Naturally curious about AI and eager to leverage new technologies in your work.
• 2-4 Yrs experience delivering ERP implementations

• An opportunity to start building a long‑term career with a global tech leader with on‑the‑job training, resources, and mentorship.
• Career growth options that support your skills and passions.
• Competitive salary and benefits.

Disclaimer:

Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this…