Senior Product Designer II - HashiCorp Vault

Introduction

Vault is Hashi Corp’s multi-cloud security platform. Its enterprise users are some of the world’s largest finance, healthcare, and technology companies. Vault’s core use cases are in Secrets Lifecycle Management, Encryption, and Access/Identity Management.

We design and build workflows to enable our customers to secure their applications and protect sensitive information. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our ‘beauty works better’ principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.

• Strategic Leadership:
  Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps. You will guide product innovations from early concepts to General Availability (GA) release, ensuring design aligns with business objectives.
• End-to-End Ownership:
  Own the full design process for medium-to-large scoped projects. Develop a deep domain understanding of our products and the Jobs to Be Done (JTBDs) for our technical users.
• Design Execution:
  Create seamless experiences by delivering research plans, user flows, mockups, and high‑fidelity prototypes. Combine research and creativity to deliver practical, elegant solutions for complex security workflows.
• Collaboration:
  
  Partner with engineers on feasibility, responsiveness, and component details. You will work iteratively in a dynamic, globally distributed environment to act on high-priority roadmap initiatives.
• Stakeholder Management:
  Work with internal and external stakeholders to determine and prioritize new features critical to the success of Hashi Corp’s largest enterprise customers.

Master's Degree

• Experience:
  
  Proven experience designing for complex technical experiences, especially for enterprise IT, infrastructure, or security products.
• Collaboration:
  
  Comfortable working across a distributed, global team and thriving in a remote‑first environment.
• Mindset:
  You are a problem solver who takes ownership of your work, focuses on delivering impact, and values peer feedback to learn and grow.
• Tool Proficiency:
  Expertise in modern design tools (Figma, etc.) and a willingness to learn the key workflows involved in Hashi Corp products (Terraform, Vault, Boundary, Consul).
• Education:
  
  Bachelor’s Degree or equivalent practical experience.

• Domain Knowledge:
  Deep understanding of Identity & Access Management (IAM) including OIDC, SAML, LDAP, RBAC, and ABAC. Familiarity with Secrets Management life cycles (rotation, dynamic secrets).
• Security Personas:
  Experience designing for "Sec Ops" and "Platform Engineer" personas, balancing developer experience (DX) with security compliance.
• Strategic Design:
  Ability to utilize "Systems Thinking" to design scalable frameworks across a multi-product ecosystem. Proven track record of influencing product roadmaps by translating technical constraints into UX opportunities.
• Anticipatory Design:
  Experience mapping high‑complexity user journeys to identify "edge cases" before they reach the engineering phase.
• Technical Literacy:
  Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
• Research & Data:
  Skill in using qualitative research and quantitative telemetry to justify decisions; experience leading design workshops (journey mapping, service blueprints).
• Visual Excellence: A high bar for visual craft, utilizing and contributing back to enterprise‑grade design systems.