Site Reliability Engineer

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award‑winning culture that supports personal and career development in a fun, casual, and collaborative environment.

There has never been a more exciting time to get on board, so read on to learn more and apply today!

As a Site Reliability Engineer for Arrive Logistics, you will be responsible for building a purposeful, proactive, and sustainable approach to reliability based on core SRE principles and practices. Your role covers the entire life‑cycle of a product: from helping engineering teams with architecture and delivery to on‑call incident response and triage. You will work with tools and platforms like New Relic, Docker, Azure, and Kubernetes to help teams rapidly deliver code to production that aligns with our reliability goals.

You’ll sit within the Engineering Organization supporting technology powering Arrive Logistics in the fast‑paced freight industry. If you are passionate about Site Reliability Engineering and being part of a new team, read on.

• Create monitoring, alerting and dashboarding solutions that improve visibility into Arrive’s application performance and business metrics.
• Deliver features and fix bugs to ensure the reliability of systems, including supporting teams by contributing code to their back‑end and front‑end applications.
• Collaborate with others to architect and design production applications against critical challenges at the software and cloud infrastructure level
• Perform root cause analysis and post‑mortems with an eye towards future prevention.
• Create automation to ensure repeatability, eliminate toil, reduce mean time to detection and resolution
• Partner with stakeholders across the organization to understand and drive requirements that take in all parties’ needs and reach optimal outcomes. Utilize knowledge of business needs and project requirements to assess benefit and risk analysis and advise on best course of action.
• Design CI/CD pipelines for applications and infrastructure
• Produce high quality documentation and support tooling
• Participate in on‑call rotations and incident management

• 2+ years of experience in systems, software, platform, site reliability, or Dev Ops engineering
• 1 + years of experience building or operating cloud applications on a major provider such as Azure (preferred), AWS, or GCP
• Capable of taking clear requirements and implementing solutions
• Understanding of SLIs and SLOs as they relate to reliability
• Experience with CI / CD tools such as Azure Dev Ops, Github Actions, or similar
• Familiarity with cloud automation using Infrastructure as code tools like Terraform (preferred), Chef, or Puppet
• Experience writing code in .NET, Java / Kotlin, Nodejs, or Python
• Exposure to multiple types of data stores such as SQL Server, Postgre
  
  SQL, Redis, Cassandra, and similar
• Understanding of on‑call rotations and incident management, and ability to work an after hours on‑call rotation

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Rece…