Salesforce Project Manager​/Business Analyst

Salesforce Project Manager/Business Analyst

Join to apply for the Salesforce Project Manager/Business Analyst role at PlanIT Group, LLC

• Engage with key stakeholders on a regular cadence to prioritize backlog and take in new requests.
• Create and update Business Requirement Documents (BRDs), processes, and documented artifacts relevant to deliverable items.
• Create and update requirement documents as they relate to dashboards and reporting.
• Support entering User Stories, backlog grooming, process flows, user acceptance criteria, and participate in the sprint backlog grooming and prioritization process.
• Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.
• Coordinate communications with the user base as items are rolled out.
• Update process documents to reflect current requirements.
• Provide support to end users as it relates to answering questions, assisting in reporting needs, and reviewing processes to complete tasks for the supported applications.
• Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.
• Create and maintain standard reports and dashboards.
• Maintain a project plan and keep stakeholders informed of progress.

• Engage with key stakeholders on a regular cadence to prioritize backlog and take in new requests.
• Create and update Business Requirement Documents (BRDs), processes, and documented artifacts relevant to deliverable items.
• Create and update requirement documents as they relate to dashboards and reporting.
• Support entering User Stories, backlog grooming, process flows, user acceptance criteria, and participate in the sprint backlog grooming and prioritization process.
• Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.
• Coordinate communications with the user base as items are rolled out.
• Update process documents to reflect current requirements.
• Provide support to end users as it relates to answering questions, assisting in reporting needs, and reviewing processes to complete tasks for the supported applications.
• Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.
• Create and maintain standard reports and dashboards.
• Maintain a project plan and keep stakeholders informed of progress.

• 5+ years of experience as a BA with Salesforce background
• 3+ years in SQL
• Effective in translating business requirements into technical specifications and implementing the solutions.
• Experience working in an Agile environment.
• Power BI hands-on knowledge is a plus.
• SOX and/or Audit experience is a plus.
• Versatile, excellent problem-solving, analytical, written, and verbal communication skills.
• Dashboarding tools (IBM Cognos, Power BI, Tableau)
• Advanced Microsoft Excel skills (Index Match, Power Query, etc.) is a plus

• Entry level

• Contract

• Project Management and Information Technology