Mobile Technology Technician

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Do you enjoy hands‑on technical work and keeping transit communication systems running smoothly for the public?

The Technician, Mobile Technologies reports directly to the Superintendent, VM, QA, & Data. This position is primarily responsible for the complex maintenance and repair of Capital Metropolitan Transportation Authority’s Dynamic Message Signs (DMS) and will include future mobile technologies as they arrive.

• Daily inspection, preventive maintenance, diagnosis, and repair of message signs in the field.
• Repair, replacement, and/or modify electrical and electronic components and defective parts for various equipment and systems.
• Prepare and submit various activity and status reports according to Cap Metro policy.
• Create and maintain preventative maintenance programs.
• Ensure schedule and maintenance intervals are met.
• Maintain parts and computer inventory records.
• Prepare written reports, document defects and repairs on inspection forms, and complete work orders via computer.
• Support Cap Metro’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and reports concerns.
• Perform other position‑related duties as required and/or assigned.

• Associate degree in Electrical/Electronic Technology from a two‑year technical college or institute. Related experience and education may substitute on a year‑for‑year basis up to two (2) years.
• Minimum five (5) years of experience in communications and electronics, including materials management and preventive maintenance and repair.
• Minimum one (1) year of experience in electronic diagnosis and repair at the board and component level.

• Able to read schematics and blueprints for electrical and electronic controls.
• Knowledge of file systems, database management, current hardware systems, architecture, and client/server techniques.
• Experience with communication system hardware and software such as LAN, Wi‑Fi, Land Mobile Radio, cellular data, AVL, diagnostic test equipment.
• Knowledge of cellular radio operation theory and IP networks.
• Proficient in Microsoft Office Suite and asset tracking programs such as Asset Management System, Maximus/Asset Works, Maximo, or MCM.
• Maintain confidentiality and integrity of established security procedures.
• Research and troubleshoot issues at a detailed level.
• Communicate effectively, orally and in writing.
• Able to manage time and workload effectively with minimal supervision, emphasizing planning, organizing, and prioritizing work objectives; timely completion of assignments and projects; willingness to undertake special assignments; and managing time to address tasks during normal working hours.
• Able to be on call 7 days a week, 24 hours a day.
• Must maintain a current valid Texas driver’s license and an acceptable motor vehicle record per Cap Metro’s standards.

Work is generally performed outside (90%) which increases exposure to unpleasant and/or hazardous working and weather conditions.

Incumbent must be able to stand for extended periods of time throughout an eight‑hour period, reach vertically for overhead use as well as horizontally, and use a telephone or headset equipment.

Incumbent must be able to lift and move material weighing up to 70 lbs., work at heights up to 75 feet, and function in an environment with constant interruptions.

Reasonable accommodations may be made to enable individuals with disability to perform the essential functions described.

As an onsite position, the incumbent’s primary workplace is a Cap Metro facility or field location. Expected to work in the office 4+ days a week. Mobility status is subject to change at any time based on business needs or organizational decisions. This role is based in Austin, Texas and requires relocation to the Austin, Texas area prior to start date.

Cap Metro is Austin’s regional public transportation provider. We’ve been around since 1985 and work every day to give residents, commuters, and…