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HelpDesk/Support Technical Support

Service Desk Specialist: Escalations & Customer Support

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Flash
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A parking technology company located in Austin, Texas is seeking a Service Desk Specialist to manage customer support issues effectively. This role involves troubleshooting software and hardware, documenting interactions in a ticketing system, and assisting customers via phone and Slack. Ideal candidates will have 2+ years of relevant experience, exceptional communication skills, and the ability to work autonomously in a hybrid work environment.

The position offers comprehensive benefits and the opportunity for professional growth.
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